Channelle Harback
Brighton,TAS
Summary
Accomplished professional with extensive experience at Chemist Warehouse, specializing in customer service and client relationship management. Demonstrated success in implementing policies that improved operational efficiency and increased profitability. Proficient in analyzing sales data to guide strategic decision-making while promoting a collaborative team culture to achieve business objectives.
Overview
17
17
years of professional experience
Work History
Chemist Warehouse
james kocharunchitt
Lindisfarne/eastlands, TAS
10.2015 - Current
- Ensured compliance with company policies, procedures, and industry regulations.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Handled customer service issues, ensuring customer satisfaction and loyalty.
- Formed and sustained strategic relationships with clients.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Managed daily operations of the store, including opening and closing procedures.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Implemented new policies and procedures to improve efficiency.
- Prepared staff work schedules and assigned team members to specific duties.
Northgate Newsageny
dean young
Glenorchy, Tas
03.2008 - 10.2015
- Promoted special offers and discounts to encourage additional purchases.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers to determine wants or needs.
- Demonstrated knowledge of store products and services.
- Used product knowledge to suggest items to match client needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers upon entering the store and provided assistance.
Education
High School Diploma -
Rosetta High School
Tas12-2007
Skills
- Customer service
- Team collaboration
- Time management
- Policy implementation
- Quality control
- Effective communication
- Client relationship management
- Project management
- Purchasing coordination
References
References available upon request.
Timeline
Chemist Warehouse
james kocharunchitt
10.2015 - Current
Northgate Newsageny
dean young
03.2008 - 10.2015
High School Diploma -
Rosetta High School
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