Chantal Aan De Wiel
Aged Care Coordinator
Kindred,TAS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
34
34
years of professional experience
6
6
years of post-secondary education
18
18
Certifications
4
4
Languages
Work History
Aged Care Coordinator
Family Based Care Tasmania
Burnie, TAS
07.2021 - Current
- Developed team communications and information for meetings.
- Monitored company inventory to keep stock levels and databases updated.
- Prepared variety of different written communications, reports and documents.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Used Microsoft Word and other software tools to create documents and other communications.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
Health and Social Care Worker/ Coordinator.
Best of Care
Quarteira, Algarve, PORTUGAL.
09.2020 - 04.2021
- All round aged and disability care as required and requested by client.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained energy and enthusiasm in fast-paced environment.
- Improved operations through consistent hard work and dedication.
- Worked with customers to understand needs and provide excellent service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Health & Social care worker / coordinator
Everycare
Reigate, Greater London, United Kingdom.
02.2019 - 04.2021
- All-round care as required by client
- End-of-life care, dementia, disabled, medication administration and ordering, companionship, catheter care, family support, disability support, support with financial management, infection control, health and safety, moving and handling, appointment keeping, safeguarding, team building, etc.
- Developed and improved continuing education programs and new employee training on specific health issues.
- Identified process improvements in day-to-day functioning of department.
- Promoted available resources and connected individuals with services.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Supervised staff to coordinate needs assessments.
Health and Social Care Worker (Live-in)
Halo / Belgravia Homecare
London, Greater London, United Kingdom
12.2016 - 02.2019
- Live-in carer, moving and handling, end-of- life, medication administration, tetra-plegic/ paraplegic care, personal Care, MS care, wheelchair, hoisting, shopping, money-keeping, knowledge to drive a disability enhanced vehicle.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Received and processed stock into inventory management system.
- Carried out day-to-day duties accurately and efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Health and Social Care Worker (Live-in)
Helping Hands
Alcester, United Kingdom
04.2016 - 12.2016
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Identified issues, analyzed information and provided solutions to problems.
- Received and processed stock into inventory management system.
- Worked with customers to understand needs and provide excellent service.
Shop and Bar Manager
Algarve Tennis and Fitness Club, Almancil, Distrito de Faro
Almancil, Algarve, Portugal
07.2015 - 06.2016
- Serving and ordering of goods and stock
- Public Relations
- Placing orders and appointment keeping,
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Handled $5000 cash on daily basis, which built trustworthiness and loyalty with owners.
- Determined business needs by acquiring client feedback for process improvements.
- Increased profits with enhanced inventory oversight and strategic pricing adjustments.
- Consulted with managers to organize special events and promotions.
Agricultural Assistant
Kindred Downs
Kindred, TAS
05.2011 - 05.2014
- Completed hands-on crop production work for large-scale commercial cultivation operation.
- Improved operations through consistent hard work and dedication.
- Delivered services to customer locations within specific timeframes.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
General Bar / Restaurant Management
Poachers Inn Bar
Almancil, Algarve, Portugal
08.2008 - 05.2011
- Received and processed stock into inventory management system.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked with customers to understand needs and provide excellent service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team-building activities to enhance working relationships.
- Used Microsoft Word and other software tools to create documents and other communications.
Outdoor Furniture Sales (part-time) Seasonal
Penguin
Almancil, Algarve, Portugal
04.2010 - 10.2010
- Conducted research, gathered information from multiple sources and presented results.
- Monitored company inventory to keep stock levels and databases updated.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Sales Assistant and Soft Furnishings Assistant
Daphne's Soft Furnishings
Almancil, Algarve, Portugal
08.2005 - 08.2008
- Input credit and debit card payments in POS system to complete purchases.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Maintained records related to sales, returns and inventory availability.
- Gathered and prepared sales materials in preparation for sales meetings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked with loss prevention in monitoring shopper behavior.
- Referred customers to various services by evaluating needs and providing recommendations.
Sales Assistant Antique Shop
Quattro Gatos Antiquidades
Almnancil, Algarve, Portugal
09.2004 - 07.2005
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Led projects and analyzed data to identify opportunities for improvement.
- Maintained excellent attendance record, consistently arriving to work on time.
- Maintained energy and enthusiasm in fast-paced environment.
- Received and processed stock into inventory management system.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Part Owner / Manager Sports Bar
Poachers Inn
Quarteira, Algarve, Portugal
10.2001 - 09.2004
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Trained and coached new and existing employees to boost staff productivity.
Owner / Instructor Equestrian Centre
Horses Paradise / Paraiso Dos Cavalos
Almancil, Algarve Portugal
05.1996 - 10.2001
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Teaching to improve horse riding skills.
- Taking rides out
- Breaking in and training of horses.
Catering Assistant
Ons Dorpshuis
Kruiningen, Zeeuws Vlaanderen, The Netherlands
11.1993 - 09.1995
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Cleared dishes and glassware quickly following each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Prepared dishes for catering events or during high-volume shifts.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
General Worker in Local Supermarket.
Albert Heijn
Yersseke, Zeeuws Vlaanderen, The Netherlands
10.1991 - 10.1993
- Monitored company inventory to keep stock levels and databases updated.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintained excellent attendance record, consistently arriving to work on time.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Collaborated with team members to achieve target results.
- Developed and maintained courteous and effective working relationships.
Supervisor in Swimming Pool (seasonal Work)
Zwembad Den Inkel
Kruiningen, Zeeuws Vlaanderen, The Netherlands
05.1991 - 09.1991
- Maintained excellent attendance record, consistently arriving to work on time.
- Exceeded goals through effective task prioritization and great work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Participated in team-building activities to enhance working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
General Assistant in Local Supermarket
Super Neve/Schakelaar
Kloostrzande, ZeeuwsVlaanderen, The Netherlands
08.1989 - 04.1991
- Worked with customers to understand needs and provide excellent service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Monitored company inventory to keep stock levels and databases updated.
- Received and processed stock into inventory management system.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Administrative Assistant (school Holiday Work)
Investment Office Flanders Investment Trust Co. BV
Axel, Zeeuws Vlaanderen, The Netherlands
07.1987 - 08.1989
- Developed team communications and information for meetings.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used Microsoft Word and other software tools to create documents and other communications.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Diploma - Health & Social Care
City & Guilds
09.2017 - 04.2018
High School Diploma -
Het Ravelijn
Hulst, The Netherlands 09.1982 - 07.1987
No Degree - SITHFAB002 Provide Responsible Service of Alcohol
Galaxy Training Australia
Online 04.2001 -
No Degree - 3 Hour Case Note And Record Keeping Certificate
Groupwork Solutions, David Cherry And Associates
Online 04.2001 -
No Degree - HLTAID009, HLTAID010, HLTAID011
St.John Ambulance Australia
Devonport, TAS 04.2001 -
Diploma - Lotus 1-2-3, MS-DOS Basic, Spreadsheets.
Institute Scheidegger
The Netherlands 03.1995 - 06.1995
Diploma - Word Perfect 5.1 (computer)
Institute Scheideger
The Netherlands 02.1995 - 05.1995
Diploma in Typewriting. - Typewriting
Nederlandse Unie Voor Examens
Hulst, The Netherlands 02.1986 - 05.1986
Skills
Managed care
Personal care needs
Preventive Care
Supportive personal care
Person-Centered Care Plans
Self-care activities
Patient care and physical therapy
Care Plan Development
Patient care monitoring
Preventive Healthcare
Plans of care initiation
Parent and caregiver rapport
Communicating Effectively
Knowledge of deprivation of liberty SafeguardsDiversity and equality
Fire training in care setting
Patient continence promotion
First aid in care setting
Food & Hygiene in a care setting
Infection control in a care setting
Health & safety in care setting
Moving & Handling in care setting
Safeguarding of vulnerable adults
Person centred care
Mental capacity in care setting
Additional Information
- Personal Details , Eligible to work in Australia: Yes Highest Level of Education: Diploma
Certification
Dementia & Awareness
in possession of yearly updated certificates relating to the Health & Social care sector.
All certificates relating to the health & social care sector have been updated yearly from 2016.
Timeline
HLTAID009 CPR
09-2021
HLTAID010 Basic emergency life support
09-2021
HLTAID011 First Aid
09-2021
Aged Care Coordinator
Family Based Care Tasmania
07.2021 - Current
Health and Social Care Worker/ Coordinator.
Best of Care
09.2020 - 04.2021
Dementia & Awareness
08-2020
Food Hygiene
08-2020
Health & Safety
08-2020
Infection Control
08-2020
Medication Practice for domiciliary care
08-2020
Mental capacity act & deprivation of liberty safeguards
08-2020
Moving & Handling
08-2020
Nutrition & Hydration
08-2020
Safeguarding & Protection of adults
08-2020
Prevention of pressure ulcers
08-2020
Death, dying and bereavement
08-2020
Basic first aid
08-2020
Assisting and moving Individulas
08-2020
Safeguarding adults at risk
08-2020
Health and Safety awareness
08-2020
Health & Social care worker / coordinator
Everycare
02.2019 - 04.2021
Diploma - Health & Social Care
City & Guilds
09.2017 - 04.2018
Health and Social Care Worker (Live-in)
Halo / Belgravia Homecare
12.2016 - 02.2019
Health and Social Care Worker (Live-in)
Helping Hands
04.2016 - 12.2016
Shop and Bar Manager
Algarve Tennis and Fitness Club, Almancil, Distrito de Faro
07.2015 - 06.2016
Agricultural Assistant
Kindred Downs
05.2011 - 05.2014
Outdoor Furniture Sales (part-time) Seasonal
Penguin
04.2010 - 10.2010
General Bar / Restaurant Management
Poachers Inn Bar
08.2008 - 05.2011
Sales Assistant and Soft Furnishings Assistant
Daphne's Soft Furnishings
08.2005 - 08.2008
Sales Assistant Antique Shop
Quattro Gatos Antiquidades
09.2004 - 07.2005
Part Owner / Manager Sports Bar
Poachers Inn
10.2001 - 09.2004
No Degree - SITHFAB002 Provide Responsible Service of Alcohol
Galaxy Training Australia
04.2001 -
No Degree - 3 Hour Case Note And Record Keeping Certificate
Groupwork Solutions, David Cherry And Associates
04.2001 -
No Degree - HLTAID009, HLTAID010, HLTAID011
St.John Ambulance Australia
04.2001 -
Owner / Instructor Equestrian Centre
Horses Paradise / Paraiso Dos Cavalos
05.1996 - 10.2001
Diploma - Lotus 1-2-3, MS-DOS Basic, Spreadsheets.
Institute Scheidegger
03.1995 - 06.1995
Diploma - Word Perfect 5.1 (computer)
Institute Scheideger
02.1995 - 05.1995
Catering Assistant
Ons Dorpshuis
11.1993 - 09.1995
General Worker in Local Supermarket.
Albert Heijn
10.1991 - 10.1993
Supervisor in Swimming Pool (seasonal Work)
Zwembad Den Inkel
05.1991 - 09.1991
General Assistant in Local Supermarket
Super Neve/Schakelaar
08.1989 - 04.1991
Administrative Assistant (school Holiday Work)
Investment Office Flanders Investment Trust Co. BV
07.1987 - 08.1989
Diploma in Typewriting. - Typewriting
Nederlandse Unie Voor Examens
02.1986 - 05.1986
High School Diploma -
Het Ravelijn
09.1982 - 07.1987