Overview
Work History
Skills
Education
Hobbies
References
Timeline
Generic

Chantal Changtime

Mentone

Overview

6
6
years of professional experience

Work History

Recruitment Specialist

Bodycare Workplace Solutions
07.2023 - Current
  • Collaborate with hiring managers across all business units to identify staffing needs across Australia and New Zealand for varied roles
  • Gain a comprehensive understanding of the roles and key attributes required for each position
  • Creating and advertising roles through Employment Hero Recruiter and Linkedin
  • Utilise various channels, including research and candidate mapping, online job boards, LinkedIn Recruiter, social media sourcing and campaigns, and referrals, to attract and source potential candidates
  • Shortlist and screen candidates based on their qualifications and suitability for the roles
  • Administration upkeep of employee details on HR software.
  • Maintain regular communication with hiring managers to provide detailed feedback on applicants' suitability for the roles
  • Coordinate and schedule interviews, and handle all follow-up administration, such as sending calendar invites
  • Performed background checks, send onboarding documents, and provide instructions for the onboarding process
  • Send out contracts to successful candidates
  • Maintain a high level of confidentiality and effective communication with candidates throughout the entire candidate life cycle

Recruitment Manager

Caring For You Nursing Agency
05.2023 - 07.2023
  • Overseeing a team of 20 staff comprising of recruitment consultants and screener's, as well a team leader
  • Leading the recruitment team, I was a key conduit between the executive team and other business units within the organisation
  • Quality management of recruitment processes
  • Team performance management, reporting and coaching regarding employee KPI's
  • Talent sourcing and employment advertising for available head office and healthcare roles
  • Developing and implementing effective sourcing strategies to assist with workforce staffing deficits
  • Providing career mapping and development for employees seeking to progress their career within the company
  • Analysis of workflow data, providing business feedback on activity and supplying recommendations on how to increase success amongst the organisation
  • Growing the team and ensuring excellent staff retention - currently exceeding my KPI of 80% staff retention
  • Exceeding my KPI of at least 90% of my team meeting their own KPI targets

Recruitment Team Leader

Caring For You Nursing Agency
11.2021 - 05.2023
  • Day to day management of a team of 8 recruitment consultants nationally
  • Handling escalation of clients and member feedback
  • Regular cross pollination meetings with other departments (compliance, marketing, finance, HR and sales)
  • Assisting with project work as required to support the General Manager of Recruitment
  • Monitoring and coaching employees around compliance regulations
  • Weekly compliances audit reviews on the teams employment hires
  • Quality management system representative - implementing and maintaining policies, procedures and documentation throughout the department in accordance with ISO accreditation annual audits
  • IT and systems representative - researching and developing new approaches to system use and introducing all technical changes to the department
  • Reconciliation Action Plan Representative
  • Recruiting in both external and internal positions and complying with all compliance and quality recruiting guidelines
  • Induction of new staff, upskilling and ongoing mentoring and development
  • Presenting at Universities and TAFE's for employment opportunities to students
  • Attending large industry events and networking with key stakeholders from patterning organisations

Business Trainee

Caring For You Nursing Agency
01.2021 - 11.2021
  • Rotational role that involved spending four months across different departments (sales, recruitment and compliance) to give me a well rounded understanding of the business
  • Client Relationship Consultant - servicing a client base of 170 healthcare providers in Victoria through regular visits and meetings with facility managers. In this role I was responsible for ensuring customer needs were met and that new business opportunities were sourced.
  • Recruitment Consultant - providing end to end recruitment, employing quality health care workers (clinical nurses and non-clinical carers), ensuring an exceptional onboarding experience and successfully placing new applicants for employment
  • Compliance Officer - responsible for maintaining compliances and ensuring that member profiles are accurately identified to the client compliance standards

Allocations Team Leader

Caring for You Nursing Agency
10.2019 - 01.2021
  • Leading a large team of 30+ allocation consultants to successfully roster and fill staffing gaps for 500+ health care facilities (acute, aged care and in-home care) across VIC, NSW, QLD and SA

Allocations Consultant

Caring for You Nursing Agency
02.2019 - 10.2019
  • Responsible for allocating shifts to clinical and non-clinical healthcare staff such as registered midwives, registered nurses, endorsed enrolled nurses, PSA's and PCA/AIN's to a large clientele base.
  • Assisting the allocations team with filling over 300 shifts a day and working in a high volume call centre.

Property Management Administrator

Jellis Craig Bayside & Glen Eira Group
01.2018 - 02.2019
  • Providing administrative support to a team of 25 Property Managers based in multiple offices, assisting them with various tasks related to their portfolio management. My role included completing routine and final inspections, condition reports, generating tenancy agreements and management authorities.

Receptionist

Jellis Craig Bayside & Glen Eira Group
04.2017 - 01.2018
  • Responsibilities included managing all rental and sales enquiries both in-person and over the phone. Additionally, I provided administrative support to sales agents and property managers to ensure smooth operations

Skills

  • Demonstrated capability to lead a team effectively with exceptional organisational skills, time management, and meticulous attention to detail
  • Highly self-motivated and driven by results with an unwavering work ethic
  • Innate desire for success, paired with an immensely motivated and optimistic demeanour
  • Exceptional communication and interpersonal abilities, nurturing positive connections with individuals across all hierarchical levels

Education

2014 | Kilbreda College - VCE

2015 | CQ University - Diploma of Nursing

2019 | Certificate in Medical Terminology

Hobbies

  • Living a healthy and active lifestyle is something I truly enjoy. I relish the opportunity to immerse myself in nature and embark on road trips.
  • Being a food enthusiast, I love exploring new restaurants and cuisines. During my leisure time, I am always on the lookout for fresh recipes to experiment with.
  • Devoting valuable time with my loved ones, including family and friends.

References

Available upon request

Timeline

Recruitment Specialist

Bodycare Workplace Solutions
07.2023 - Current

Recruitment Manager

Caring For You Nursing Agency
05.2023 - 07.2023

Recruitment Team Leader

Caring For You Nursing Agency
11.2021 - 05.2023

Business Trainee

Caring For You Nursing Agency
01.2021 - 11.2021

Allocations Team Leader

Caring for You Nursing Agency
10.2019 - 01.2021

Allocations Consultant

Caring for You Nursing Agency
02.2019 - 10.2019

Property Management Administrator

Jellis Craig Bayside & Glen Eira Group
01.2018 - 02.2019

Receptionist

Jellis Craig Bayside & Glen Eira Group
04.2017 - 01.2018

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Chantal Changtime