CHANTAL GILLETTE

Participating in consultation with participants to help formulate plans that identify goals, and strategies to achieve new skills, areas of interest and experiences.

Facilitating personal ownership of strategies that will assist each person to make decisions that will enable them to self-advocate.

Supporting participants networks and their rightful place within the community.

Providing a high level of physical assistance to participants including all aspects of manual handling, lifting, bending, and stretching and physical transfer of participants.

Ensuring effective delivery of services by working collaboratively with participants, colleagues, families, guardians, and relevant stakeholders.

Engaged clients through conversation and companionship, promoting independence for clients to maintain a sense of purpose and community.

Fostered client comfort by answering requests and reporting observations to supervisor.

Offered safety guidance protection to increase mobility for clients with impaired judgment.

Transported client for activities and errands as well as assisting with daily tasks such as housekeeping and shopping.

Prepared meals according to client dietary requirements and contributed to care notes.

Welcomed customers in a warm and friendly manner, answering questions regarding menu items and preparation methods.

Adhered to food safety standards and guidelines.

Performed cleaning duties to keep equipment, and facilities sanitary.

Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

Addressed customers courteously using suitable methods and problem-solving skills.

Developed strong customer relationships and loyalty through effective communication.

Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues.