Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Chantal Miranda

ORMISTON,QLD

Summary

As part of my journey, I have learned so much working with diversty coulter people of all ages I have learned to appreciate different perspectives and values, and to value the unique skills each person brings to the table. I have also gained a better understanding of the challenges people face in their everyday lives. Lastly, I have developed a greater appreciation for the power of collaboration and teamwork.

Being able to communicate now that I have a Counselling Diploma on my back will help me to participate in the community and network with other organizations. My life experiences have had a significant impact on my learning abilities. This experience has inspired me to reach out to others and to make a difference in society. I want to be an advocate for those who are in need and use my skills to help them. I believe I can help to make a difference.Ideally, I'd like to join an organisation that also thrives at what they do and continuously evolves An organisation that values its employees and encourages them to strive for excellence would be a perfect fit. It's essential to have a strong sense of teamwork and collaboration, as well as the ability to innovate and take risks. Finally, I'm looking for a company that is willing to invest in its employees and help them reach their full potential

Overview

10
10
years of professional experience

Work History

Counsellor and Guidance Support

Self Employed
ORMISTON, QLD
09.2013 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Understood and followed oral and written directions.

Age Care Nursing

Tricare
Jindalee , QLD
09.2013 - 11.2017
  • Assisted patients with daily activities such as bathing, dressing, eating and grooming.
  • Provided companionship to elderly and disabled individuals by conversing, playing games and reading books.
  • Transported patients to medical appointments and other destinations in a timely manner.
  • Monitored vital signs such as pulse rate, blood pressure, temperature and respiration.
  • Maintained accurate records of patient care services including progress notes, treatments and medications administered.
  • Assisted patients with ambulation using walkers or wheelchairs in a safe manner.
  • Reported any changes in the condition of the patient to the nurse or supervisor promptly.
  • Answered call lights promptly to address patient needs quickly and efficiently.
  • Provided comfort measures such as back rubs or massage therapy when necessary.
  • Encouraged independence among elderly or disabled persons by helping them complete tasks on their own whenever possible.
  • Measured intake and output levels accurately throughout shift.
  • Ensured safety of residents by providing close supervision while they are completing certain activities.
  • Participated in educational programs related to personal care nursing assistant responsibilities.
  • Provided emotional support for patients who were dealing with difficult diagnoses or life situations.
  • Demonstrated basic knowledge of first aid techniques when needed.
  • Maintained effective communication between patients' families members regarding their health status.
  • Delivered basic direct patient care, dressing changes, room organization and patient transport.
  • Reported abnormal changes or patterns in physical, mental and emotional conditions to nursing staff and understood and followed regulations regarding injury or possible abuse.
  • Communicated and interacted effectively and tactfully with residents, visitors, families, peers and supervisors and practiced flexible, creative care in addition to mandated standard care.
  • Promoted patient's mental alertness and physical agility through involvement in activities of interest and delivered basic emotional and psychological support to patient and family.
  • Documented resident status electronically and attended interdisciplinary meetings to offer input into selected resident's care plan.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.

Education

Counselling

Australian Insitute of Professional Counsellors
Carindale, QLD
03-2024

CHCPA402B Plan and Provide services Palliative ap

Queensland Tafe
Brisbane, QLD
12-2014

Certificate III In Community Services

Kangan Institue
Coburg, VIC
09-2012

High School Diploma -

Footscay Tech
Footscray, VIC
10-1990

Skills

  • Verbal Communication
  • Task Prioritization
  • Communication
  • Critical Thinking
  • PPE Use
  • Customer Relations
  • Relationship Building
  • Analytical and Critical Thinking
  • Data Management
  • Friendly, Positive Attitude
  • Research
  • Clerical Support
  • Multitasking
  • Organizational Skills
  • Supervision and Leadership
  • Basic Math
  • Conflict Resolution
  • Computer Skills
  • Team Building
  • Cultural Competency

Affiliations

I am very creative and enjoy all craft and paintings.

I enjoy the outdoors

walking

Music

markets

gardening

food/cooking

beach

Languages

Spanish
Full Professional
Italian
Limited

Timeline

Counsellor and Guidance Support

Self Employed
09.2013 - Current

Age Care Nursing

Tricare
09.2013 - 11.2017

Counselling

Australian Insitute of Professional Counsellors

CHCPA402B Plan and Provide services Palliative ap

Queensland Tafe

Certificate III In Community Services

Kangan Institue

High School Diploma -

Footscay Tech
Chantal Miranda