Chantal Ruppen
Sydney,NSW
Summary
I am a friendly, reliable and motivated worker who has over 7 years’ experience in customer facing roles where I have built a passion for being a part of a team and learning new skills.
In my role as an administrative assistant in the children's hospital, I gained a lot of knowledge in the area of the medical administration.
I pride myself on being a fast learning who is proactive, detail orientated and works well under pressure and in team environments. I would love the opportunity to be a part of your team and am willing to complete further training that may be required as part of your workplace.
Overview
8
8
years of professional experience
Work History
Receptionist
De Lago Resort Lake Bennett
09.2023 - 10.2023
- Greeted guests at front desk.
- Completed check-ins and directed guests to rooms and facilities.
- Collected room deposits, fees, and payments.
- Answered phone calls inquiries and guest questions
- Liaised with housekeeping and maintenance staff
- Kept accounts in balance and ran daily reports to verify totals.
Bar Attendant
De Lago Lake Bennett
09.2023 - 10.2023
- Greeted customers and provided friendly, knowledgeable service, answered customer questions.
- Processed payments for orders and provided customers with change.
- Checked ID cards and verified bar guests were of legal age.
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
- Cleaned and stocked bar inventory
- Balanced register at end of shift, bar closing
- Assisted in setting up and breaking down bar area for special events.
- clear tables, transported dirty utensils, dishes, and trays to kitchen
- Explained daily specials and beverage promotions, set up advertising sings
- Monitored food and beverage supplies, assisting with restocking when needed.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Medical Administration Assistant
Childrens Hospital Zurich
05.2015 - 12.2022
- Answering and addressing all incoming phone calls, responding to incoming emails
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details
- Registered patients and completed associated paperwork for accurate records.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Faxing, scanning, filing, and mailing
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office bookkeeping with insurance billing and patient payments.
Education
Apprenticeship - Administration
HKV Schaffhausen
Schaffhausen06.2014
Skills
- excellent customer service skills
- detail-orientated
- multitask and prioritise
- teamplayer
- reliable and responsible
- fast learner
- computer skills (outlook, word, excel, powerpoint)
- fast typing
Languages
German
Native or Bilingual
English
Professional Working
French
Limited Working
Italian
Elementary
Timeline
Receptionist
De Lago Resort Lake Bennett
09.2023 - 10.2023
Bar Attendant
De Lago Lake Bennett
09.2023 - 10.2023
Medical Administration Assistant
Childrens Hospital Zurich
05.2015 - 12.2022
Apprenticeship - Administration
HKV Schaffhausen
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