Chantale Banza
The Vines,WA
Summary
Cultivated strong relationships through effective communication and negotiation skills, enhancing client engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Representative Team Leader
RQR
Perth, WA
02.2024 - 12.2025
- Led sales team in achieving quarterly targets through effective strategy implementation.
- Trained and mentored new representatives to enhance product knowledge and sales techniques.
- Developed and maintained strong client relationships, resulting in increased customer retention.
- Analysed market trends to identify new opportunities for sales growth and competitive positioning.
- Trained up to level 4 Sales training. In which you can create teams and train others
- Developed high level negotiation skills and customer psychology
Administration Assistant
Office Line Products
Bassendean Perth, WA
01.2025 - 07.2025
- Conducted follow-ups with clients via phone, email, and in person, strengthening relationships and supporting repeat business
- Following up with clients via phone, emails, or in person
- Handling data entry and maintaining records and file systems
- Maintaining a clean, organised, and professional reception area
- Assisting with event planning and staff functions when required
Church Reception
New Jerusalem Christian Church
Ellenbrook
02.2019 - 10.2023
- Taking and ensuring messages are passed to the appropriate staff member in time
- Booking flights and transport for church trips
- Handling transcriptions, photocopying and printing
- Receiving, sorting, distributing and dispatching daily mail
- Provide customer service to new and current members of the church
Skills
Demonstrated clear, confident, and professional communication skills in diverse settings
Assisted in managing multiple tasks simultaneously to support team objectives Coordinated schedules and resources to enhance workflow efficiency Contributed to project completion by prioritizing tasks effectively
Demonstrated meticulous attention to detail in all tasks and projects
Executed comprehensive problem-solving strategies to identify and resolve operational challenges
Facilitated discussions to reach agreements among team members Supported negotiation processes to align project goals Assisted in resolving conflicts to maintain team cohesion
Optimized workflows utilizing Microsoft Office applications to enhance productivity
Cultivated strong interpersonal relationships to enhance team collaboration
Facilitated team building activities to enhance collaboration and communication among team members
Demonstrated proactive engagement in acquiring new skills and knowledge
Availability
- Flexible, including weekends and public holidays
- Able to start immediately
Timeline
Administration Assistant
Office Line Products
01.2025 - 07.2025
Sales Representative Team Leader
RQR
02.2024 - 12.2025
Church Reception
New Jerusalem Christian Church
02.2019 - 10.2023