Chantana Santarat
North Melbourne,VIC
Summary
Focused Waitress & Kitchen hand with a history of handling busy restaurants with excellent service. Committed to maintaining high accuracy and professionalism during high-traffic times.
Highly Reliable and hard working in all areas of a busy Restaurant.
Overview
5
5
years of professional experience
Work History
Waitress / Front of House
Nana Thai BBQ & Hotpot
Melbourne, Victoria
03.2021 - 03.2024
- Greeted customers and provided menus.
- Assisted in seating guests at tables.
- Took orders for food and drinks and delivered them to guests.
- followed up with customers to ensure their satisfaction.
- Answered questions about menu items, ingredients, and cost.
- Handled cash & card payments.
- Handled customer complaints professionally.
- Organized large volumes of takeaway orders.
Waitress / Front of House
Ying Thai 2
Carlton, Victoria
04.2019 - 02.2021
- Assisted in seating guests at tables.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Handled cash & card payments.
- Taking phone orders.
- Handling orders via Apps from Uber, Doordash, HungryPanda & More.
Kitchen Hand / Entrée
Siam Flavour Thai Restaurant
Strathmore, Victoria
05.2019 - 04.2020
- Cleaned dishes, pots, pans and utensils.
- Worked as a team effectively with other Co-Workers.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Prepared garnishes for dishes on the menu.
- Followed recipes and customer requests to prepare meals.
Education
Advanced Diploma - Business Management
St. Peter Institute
Melbourne11-2023
Skills
- Handling a very busy Venue
- Menu Recommendations
- Customer Service
- Order Accuracy
- Beverage Preparation
- Positive and professional
- Ordering Procedures
- Cash Handling
- Menu Memorization
- Order Taking
- Handling Complaints
Personal Details
I am 27 Years old
I am holding Bridging Visa A (Partner Subclass 820)
Good English communication
I have a Australian Taxfile Number
I have a Valid RSA Certificate
I am available to start Immediately (Monday - Sunday)
Timeline
Waitress / Front of House
Nana Thai BBQ & Hotpot
03.2021 - 03.2024
Kitchen Hand / Entrée
Siam Flavour Thai Restaurant
05.2019 - 04.2020
Waitress / Front of House
Ying Thai 2
04.2019 - 02.2021
Advanced Diploma - Business Management
St. Peter Institute
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