Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chantay Easthope

Logan,Queensland

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Overview

10
10
years of professional experience

Work History

Casual Kitchen Hand

Koko Flava
Logan, Queensland
10.2021 - 02.2022
  • Maintained high personal grooming standards and uniform presentation.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Lifted and carried heavy materials.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.

Customer Service Representative

Koko Flava
Logan, Queensland
10.2021 - 02.2022
  • Promoted available products and services to customers during service, account management and order calls.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

restock goods

Koko Flava
Logan, Queensland
10.2021 - 02.2022
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Monitored company inventory to keep stock levels and databases updated.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Cashier

KoKo Flava
Brisbane, QLD
10.2021 - 02.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Reviewed weekly sales ads and monitored price changes.
  • Completed inventory counts and ordered merchandise.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Collected and authorized payments of guests.
  • Set up new sales displays each week.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Food Preparation Worker

Koko Flava
Logan, Queensland
10.2021 - 02.2022
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Prepared food orders to support waitstaff and other team members.
  • Monitored and maintained required food temperatures for safety.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Planned and organized food preparation activities from chopping ingredients to plating.
  • Measured, mixed and cooked ingredients following directions and nutritional restrictions.
  • Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Cashier

Koko Flava
Logan, Queensland
10.2021 - 02.2022
  • Operated cash register to record transactions accurately and efficiently.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Performed cash, card and check transactions to complete customer purchases.
  • Set up new sales displays each week.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate and items.

Cleaner

Home Business
Logan, Queensland
01.2019 - 02.2022
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Supervised supplies in inventory and submitted reorder requests.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.

Babysitter

Family Business
Logan, Queensland
08.2019 - 12.2021
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles and read books to young children.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Supervised children on playground to help develop physical and social skills.

After-school Tutor

Tilomai Dance Group
Logan City, QLD
01.2019 - 06.2021
  • Supported teacher instruction, thoroughly discussing concepts and designing custom practice questions.
  • Planned lessons for allotted time to strengthen weak subjects and build skills in dancing.
  • Prepared lesson plans to meet goals identified in our dance group.
  • Preparing costumes for gigs and performances.
  • Meeting and greeting people on gigs.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Education

No Degree -

Marsden State High School
Waterford West, QLD
11.

Skills

  • Team Building
  • Relationship Building
  • Cleaning and Sanitizing
  • Customer Service
  • Floor Vacuuming
  • Goal Establishment
  • Cash Register Operation
  • Safe Food Handling
  • Food Preparation
  • Kitchen Station Restocking

Timeline

Casual Kitchen Hand

Koko Flava
10.2021 - 02.2022

Customer Service Representative

Koko Flava
10.2021 - 02.2022

restock goods

Koko Flava
10.2021 - 02.2022

Cashier

KoKo Flava
10.2021 - 02.2022

Food Preparation Worker

Koko Flava
10.2021 - 02.2022

Cashier

Koko Flava
10.2021 - 02.2022

Babysitter

Family Business
08.2019 - 12.2021

Cleaner

Home Business
01.2019 - 02.2022

After-school Tutor

Tilomai Dance Group
01.2019 - 06.2021

No Degree -

Marsden State High School

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Chantay Easthope