Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chantel Clothier

Chantel Clothier

Salisbury,SA

Summary

Worked since I was 15, nearly 40 now, same employer up till covid, took time off, then started at this place, started as kitchen hand, then to cooking food and now a manger for the last year, been here coming up to 3 years, place before this 17 years and before that about 4 years.

I do like a challenge, I have waitress, cooked a little and been hands on management.

I enjoy what I do , and interacting with people.

Overview

15
15
years of professional experience

Work History

Cooking/ Manager

Lisa
03.2021 - Current
  • Utilized strong communication skills when liaising between clients, venues, suppliers ensuring clear expectations were set.
  • Analyzed booking trends to identify areas of opportunity, leading to targeted marketing efforts that drove revenue growth.
  • Worked closely with finance department to monitor budgets and ensure timely payment processing for all bookings-related transactions.
  • Managed high-profile clients with professionalism, resulting in strong company-client relationships.
  • Consistently maintained a positive attitude under pressure, fostering a supportive team environment within the kitchen staff.
  • Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
  • Managed inventory levels efficiently, proactively ordering supplies as needed to prevent shortages.
  • Maintained a clean and safe working environment, adhering to strict health and safety guidelines.
  • Exhibited strong multitasking abilities to simultaneously manage multiple cooking stations during busy service periods.
  • Maximized kitchen efficiency by effectively organizing and managing food preparation tasks.

Cafe Management

Neill Opie
01.2012 - 04.2022
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Waitress Supervisor

Neil
09.2009 - 10.2011
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Education

Finished Inyear 10 -

Parafield Gardens High School
Adelaide, SA

Skills

  • Strong negotiation
  • Hospitality Management
  • Payment Processing
  • Policy Enforcement
  • Crisis Management
  • Performance Tracking
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Problem-Solving
  • Time management skills
  • Effective Multitasking
  • Critical Thinking
  • Customer service and support
  • Customer relations understanding
  • Staff Management
  • Task Delegation
  • Personnel Management
  • Staff Coordination
  • Expense Reporting
  • Creative Thinking
  • Active Listening
  • Decision-Making
  • Client Relationship Building
  • Relationship Building
  • Talent scouting

Timeline

Cooking/ Manager

Lisa
03.2021 - Current

Cafe Management

Neill Opie
01.2012 - 04.2022

Waitress Supervisor

Neil
09.2009 - 10.2011

Finished Inyear 10 -

Parafield Gardens High School

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Chantel Clothier