Chantel Damaso
Wyong,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Community Support Worker
SunnyField Association
Wyong, NSW
07.2006 - Current
- Supported clients during medical appointments, advocating on their behalf when needed.
- Provided emotional support and encouragement throughout treatment process.
- Provided transportation for clients to various appointments or activities as required.
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Provided support to individuals with disabilities in activities of daily living.
- Participated in team meetings, providing input regarding client care plans.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Supported individuals with facility-based planned activities in home and community settings.
- Assisted clients in developing life skills and independent living abilities.
- Monitored medications and assisted with medication administration as needed.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Facilitated recreational activities that encouraged socialization and skill development.
- Developed individualized plans for clients and monitored progress towards goals.
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Educated families about available resources within the community.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Conducted home visits to assess client needs and provide guidance and resources.
- Followed and evaluated individualized support care plans to increase personal development.
- Supervised daily hygiene and developed skills to promote self-sufficiency. ETC shaving,brushing teeth and bathing.
- Collaborated with other professionals such as physicians or therapists to coordinate care plans.
- Organized social events to promote community involvement among clients.
- Served as an advocate for clients in securing resources such as housing, employment.
- Coordinated with other agencies to ensure comprehensive services were provided to clients.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Counseled clients on mental health issues such as depression, anxiety, substance abuse.
- Maintained accurate records and documented client data in company databases.
- Guided clients through transition to independent living within community.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Held care conferences with residents and families to review resident health and condition.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Made referrals to utilize community resources for resident's needs.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Developed appropriate treatment plans focusing on each individual's needs.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Administered operating budgets, enforcing internal expense-monitoring controls.
- Developed and implemented fundraising approaches to raise money for cause.
- Prepared petitions, complaints and subpoenas for abuse cases presented in court.
Education
CERT IV - Disability Studies
Nova Training
Sydney, NSW05-2009
High School Diploma -
Tuggerah Lakes Secondary
The Entrance NSW12-2004
CERT III - Age Care Nursing
TAFE
Wyong, NSW12-2003
Skills
- Client Needs Assessments
- Drug Abuse Prevention
- First-Aid and CPR
- Social Integration
- Recreational Activities
- Client Advocacy
- Behavioral Support
- Personal Care Assistance
- Individualized Support
- Budgeting and Finance
- Disability Awareness
- Life Skills Training
- Service Planning
- Health Promotion
- Personal Counseling
- Program Planning
- Needs Assessment
- Referral Coordination
- Documentation Management
- Service Optimization
- Clerical Support
- Effective Communication
- Reliability
- Organizational Skills
- Self Motivation
- Task Prioritization
- Relationship Building
- Professionalism
- Teamwork and Collaboration
- Adaptability and Flexibility
- Progress Evaluations
- Professional Demeanor
- Time Management
- Decision-Making
- Active Listening
- Multitasking
- Documentation Proficiency
- Chronic Disease Management
- Analytical Skills
- Patient Assessment
- Administration and Management
- Emotional Awareness
- Team Building
- Quality Assurance Controls
- Treatment Planning
- Problem-Solving
- Attention to Detail
- Written Communication
- Continuous Improvement
- Interpersonal Communication
- Goal Setting
Accomplishments
- House Manager 12 Months
- Team Leader Day Program 3 Years
- Senior Support 8 years
Certification
- CERT IV Disabilities
- CERT III Aged Care and Nursing
- High School Certificate
- First Aid/CPR Certificate
- Epilepsy Certificate
- Diabetes Certificate
- Catheter Certificate
- Medication Administration Certificate
- Working with Children
- Drivers License
References
SunnyField
- Faisal Race House Manager 0449 580 248
- Mark Johnson House Manager 0435 226 067
- Sar Letherbridge Team Leader 0408 487 299
- Linda Howell Support Worker 0447 518 860
Timeline
Community Support Worker
SunnyField Association
07.2006 - Current
CERT IV - Disability Studies
Nova Training
High School Diploma -
Tuggerah Lakes Secondary
CERT III - Age Care Nursing
TAFE
Similar Profiles
Claire EdgleyClaire Edgley
Disability Support Care Worker at SUNNYFIELD disability serviceDisability Support Care Worker at SUNNYFIELD disability service
Krystyl McCollKrystyl McColl
NDIS Support Coordinator at Sunnyfield Disability ServicesNDIS Support Coordinator at Sunnyfield Disability Services
HEII TAIHEII TAI
Disability Support Worker at Sunnyfield Disability ServicesDisability Support Worker at Sunnyfield Disability Services
Michelle HicksMichelle Hicks
Animal Attendant at Central Coast Animal Care FacilityAnimal Attendant at Central Coast Animal Care Facility
Gary HadelmayerGary Hadelmayer
Small Business Owner at BURBS 2 BUSHSmall Business Owner at BURBS 2 BUSH