Chantel Hesari
Sydney,Australia
Summary
Project Officer with over 15 years of experience in grants delivery, executive assistance, and talent acquisition. Proven ability to optimize processes and enhance team performance through strong analytical skills in data interpretation and resource allocation. Demonstrated success in stakeholder engagement and project management, with a focus on driving business improvement strategies and supporting team development.
Overview
16
16
years of professional experience
Work History
Senior Grants Assessment Officer
Department of Health and Aged care
04.2025 - Current
- Work independently, under broad direction, to analyse and solve complex problems related to eligibility and compliance of grant applications against Grant Opportunity Guidelines (GOGs)
- Complete assessment of grant applications against GOGs and grant processes, including considering supporting information such as selection criteria responses, financial statements, payroll reports and capital or building plans
- Ensure applications comply with all guidelines, compliance, assessment and eligibility criteria
- Provide succinct and clear summaries of assessment outcome justifications
- Support application scoring and application outcome and feedback activities
- Follow standard operating processes and quality expectations to meet set Key Performance Indicators (KPIs)
- Manage correspondence through shared mailboxes using standard words
- Maintain detailed records of assessments and decisions, with adherence to record management processes
- Conduct quality assurance reviews (as required)
Grants Assessment Officer
Department of Infrastructure
08.2024 - 12.2024
- Make decisions using good judgement, expertise and knowledge, under limited guidance
- Ensure decisions are governed by the application of regulations, best practice principles or the agency’s operating instructions and procedures
- Propose and facilitate innovation initiatives and contribute to business improvement strategies and to change in workplace practices
- Provide quality assurance of team work and assisting the team in making recommendations to the program delegate
- Liaise with other sections, external agencies and external stakeholders and facilitate cross-agency or multi-agency planning of program delivery
- Prepare correspondence and briefs of a complex nature.
- Other duties as directed
- Evaluate grant applications, ensuring compliance with government policies
- Conduct thorough assessments to recommend funding allocations for infrastructure projects
- Liaise with stakeholders to gather project information
- Collaborate with cross-functional teams to streamline the grant assessment process and improve decision-making
Project Officer – Grants Delivery
NSW Reconstruction Authority
11.2023 - 05.2024
- Contribute to the day-to-day planning and administration of grant program projects to support the allocation and monitoring of funding in line with policies and procedures
- Coordinate aspects of projects and implementations, including developing and monitoring project plans and briefs, coordinating resources and monitoring budgets to ensure successful project milestones are met
- Prepare a range of project-related documents for key stakeholders as required, including status updates, reports, budgets and discussion papers to manage the flow of information
- Undertake research and analysis identifying trends and emerging issues to support the administration of programs and key projects and the improvement of processes
- Communicate with key stakeholders and coordinate working groups, committees and consultations to facilitate exchange of information and support engagement as well as program development and implementation
- Deliver on assigned projects within agreed upon deadlines and quality standards using robust project management methodologies and processes to allow for consistent high-quality outcomes
- Manage shared mailbox and delegating emails and enquiries
- Provide a range of high-level confidential executive and project support services to the Manager of Grants Delivery.
Talent Acquisition Officer
TAFE NSW
03.2023 - 11.2023
- Administer high volume end to end talent acquisition transactions via the online recruitment system
- Coordinating interview logistics, undertaking quality checks, coordinating offers of employment and closing out jobs
- Generate letters of offers and new starter paperwork in order to ensure an efficient offer process
- Initiate and process onboarding paperwork and requests (including pre- employment checks, accommodation and ICT payroll to ensure a positive and timely onboarding experience
- Utilize and maintain the online Position Description library to ensure up to date and consistent information is used throughout the attraction and selection process
- Respond to recruitment enquiries providing accurate recruitment advice in order to support customers
- Coordinate the logistics of interview/assessment centre activities to support efficient and timely bulk recruitment activities
- Provide recruitment reporting updates such as metrics and data to ensure relevant stakeholders are informed of activities and make effective recruitment decisions
- Reflect TAFE NSW's values in the way you work and abide by policies and procedures to ensure a safe, healthy and inclusive work environment
- Work with the Line Manager to develop and review meaningful performance management and development plans.
Senior Grants Officer
Department of Premier and Cabinet
06.2022 - 11.2022
- Undertake eligibility assessments of grant applications, complete project summaries and provide comprehensive summary of each grant review to support the consideration of the panel
- Analyze, review and select appropriate external providers to further examine grant applications based on viability and deliverability and completion of Cost Benefit Analysis
- Manage, administer and provide secretariat support for grant panel assessment meetings, including the development of related documents, such as preparation and distribution of agendas, materials, logistics and other related tasks
- Ensure grant application eligibility assessments are delivered within agreed parameters and WestInvest project management methodologies
- Contribute to the development and implementation of appropriate governance and risk frameworks, performance measures, systems, reporting standards and assessment tools to monitor and report on key milestones and ensure processes uphold the highest standards of probity
- Monitor and progress project deliverables ensuring targets, timelines, controls and quality parameters are met
- Preparation of project summary reports for both external agents for assessment as well as the grant assessment panels.
HR Administrator
Sureway Employment
03.2022 - 06.2022
- Prepare and send police checks for all internal and external applicants
- Monitor and track all checks, ID and employment contracts via spreadsheet
- Create workflows for all new employees
- Prepare and distribute all exit surveys for employees (Redundancies and end of contract)
- Assist with contract extensions
- Updating company policies and ensuring legal compliance
- Organize and maintain our personnel records
- Answer employees' queries about HR-related issues
- Assist with Auditing confidential employee records and documents.
Project Officer
Sydney Water
01.2020 - 03.2022
- Company Overview: (Civil Projects)
- Provide a range of high-level confidential executive and project support services to the Director
- Act as the point of contact for the Director and provide a highly professional client focused service to a range of internal and external stakeholders
- Manage the Executive team within the Office of the Director including delegating work and providing guidance
- Manage and direct incoming correspondences, reports and inquiries on behalf of the Director
- Prepare, manage and review a range of high-level correspondence and communications to ensure the highest quality, accuracy and timeliness of all documents is maintained
- Oversee the management of the Director's diary
- Preparation of agenda and minutes; action management and tracking
- Ensure the effective management of key meetings including agenda preparation, coordination of presentations, submissions and minute taking in consultation with the Director General
- Coordinate the preparation and distribution of briefing materials relating to key meetings or issues concerning the Director General in conjunction with the Executive Director Office and the Director General
- Collate and prepare materials required for status reporting and steering committee meeting
- Building new user profiles and data management across BU
- Sharing relevant documentation and reports with project teams
- Providing support to project managers and business leaders when requested
- Understanding formal escalation and review processes
- Prepare a range of project-related documents for key stakeholders as required, including status updates, reports, budgets, and discussion papers to manage the flow of information
- Manage competing priorities, deadlines, and inputs from multiple internal and external stakeholders with a view to guiding and influencing positive project outcomes
- Complete tasks as directed by management to ensure effective delivery of communication and stakeholder engagement activities.
- (Civil Projects)
Afterhours Ward Clerk
Bankstown and Lidcombe Hospital
11.2018 - 03.2022
Senior Executive Assistant / Operations Manager
Premier Cabs
06.2019 - 01.2020
Executive Assistant / Project Officer
Stakeholder Engagement FACS Land and Housing Cooperation
03.2019 - 06.2019
Executive Assistant / Senior Team Coordinator
NBN
12.2018 - 03.2019
Executive Assistant
FACS Aging, Disability and Home Care
08.2018 - 11.2018
Executive Assistant
Fire and Rescue
06.2018 - 08.2018
Executive Assistant
Sonic Nurse Connect
01.2018 - 05.2018
Front desk / Reception / Switchboard Operator
Blacktown Hospital
07.2016 - 01.2018
Executive Assistant / Practice Manager (Dermatology Dept)
The Melanoma Institute of Australia (NFP)
10.2016 - 12.2017
Executive Assistant / Practice Manager
Chris O'Brien Lifehouse
07.2015 - 09.2016
Executive Assistant
Westmead Private Hospital
02.2015 - 06.2015
Executive Assistant / Office Manager
Dynamic Pathology
07.2009 - 02.2015
Education
Certificate IV in Project Management -
St George Tafe
Statement of attainment in Executive Assistant Skills -
OTEN
Certificate III in Business Administration -
OTEN
Certificate III Home & Community Services -
Wetherill Park Tafe
Certificate III Accounts Administration -
Wetherill Park Tafe
PRINCE 2 Foundation -
PM-Partners Group
PRINCE 2 Practitioner -
PM-Partners Group
Certificate III in Customer Contact -
Regents Park
Certificate IV in Human Resource Management
TAFE NSW
NSWSkills
- Microsoft Word
- Powerpoint
- Excel
- Outlook
- Lotus notes
- TRIM
- SAP
- EMR
- EBusiness
- HUBdocs
- IExpenses
- Workday
- MyLearning
- FirstNet
- Mail merge
- CRM
- Taleo
- Homes
- Ariba
- EVE
- Genie
- Blue Chip
- Medical Director
- Smart Pool
- AS400
- TelOp
- Health roster
- Stafflink
- FMIS
- Maximo
- HTML
- Mailchimp
- XRef
- Smarty grants
Additional Information
Baseline Security Clearance
System Skills
Microsoft Word, PowerPoint, Excel, Outlook, Lotus Notes, TRIM, SAP, EMR, eBusiness, HUBDocs, IExpenses, Workday, MyLearning, FirstNet, Mail Merge, CRM, Taleo, Homes, Ariba, EVE, Genie, Blue Chip, Medical Director, Smart Pool, AS400, TelOp, Health Roster, StaffLink, FMIS, Maximo, HTML, Mailchimp, XRef, Smarty Grants
Timeline
Senior Grants Assessment Officer
Department of Health and Aged care
04.2025 - Current
Grants Assessment Officer
Department of Infrastructure
08.2024 - 12.2024
Project Officer – Grants Delivery
NSW Reconstruction Authority
11.2023 - 05.2024
Talent Acquisition Officer
TAFE NSW
03.2023 - 11.2023
Senior Grants Officer
Department of Premier and Cabinet
06.2022 - 11.2022
HR Administrator
Sureway Employment
03.2022 - 06.2022
Project Officer
Sydney Water
01.2020 - 03.2022
Senior Executive Assistant / Operations Manager
Premier Cabs
06.2019 - 01.2020
Executive Assistant / Project Officer
Stakeholder Engagement FACS Land and Housing Cooperation
03.2019 - 06.2019
Executive Assistant / Senior Team Coordinator
NBN
12.2018 - 03.2019
Afterhours Ward Clerk
Bankstown and Lidcombe Hospital
11.2018 - 03.2022
Executive Assistant
FACS Aging, Disability and Home Care
08.2018 - 11.2018
Executive Assistant
Fire and Rescue
06.2018 - 08.2018
Executive Assistant
Sonic Nurse Connect
01.2018 - 05.2018
Executive Assistant / Practice Manager (Dermatology Dept)
The Melanoma Institute of Australia (NFP)
10.2016 - 12.2017
Front desk / Reception / Switchboard Operator
Blacktown Hospital
07.2016 - 01.2018
Executive Assistant / Practice Manager
Chris O'Brien Lifehouse
07.2015 - 09.2016
Executive Assistant
Westmead Private Hospital
02.2015 - 06.2015
Executive Assistant / Office Manager
Dynamic Pathology
07.2009 - 02.2015
Certificate IV in Project Management -
St George Tafe
Statement of attainment in Executive Assistant Skills -
OTEN
Certificate III in Business Administration -
OTEN
Certificate III Home & Community Services -
Wetherill Park Tafe
Certificate III Accounts Administration -
Wetherill Park Tafe
PRINCE 2 Foundation -
PM-Partners Group
PRINCE 2 Practitioner -
PM-Partners Group
Certificate III in Customer Contact -
Regents Park
Certificate IV in Human Resource Management
TAFE NSW
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