Chantel Rowley
Erskineville,NSW
Summary
Honest, reliable, hardworking individual with a passion for real estate. I demonstrate a high level of communication with clients & I'm always looking for the best resolution for each party.
When I'm not working, you'll find me training for a running event, spending time with my family & travelling to different parts of the world.
Overview
14
14
years of professional experience
Work History
Senior Property Manager & Business Development MG
JacksonRowe
03.2014 - Current
- Managing a portfolio of up to 250 properties
- Responding to enquires online & over the phone
- Carrying out routine inspections, ingoing & outgoing inspections
- Conducting open homes
- Leasing properties
- Maintaining & minimising rental arrears
- Liaising with landlords & tenants
- Building strong relationships with clients
- Organising & seeing through renovations of properties
- Handling repairs and maintenance issues
- Overseeing staff members
- Help with training new staff members & existing staff
- Bringing in new business & maintaining strong relationships
- Dealing with bond claims
- Attendance to tribunal & preparing hearing documents
- Communicated effectively with landlords & tenants
Receptionist
McDonald Jones Homes
11.2012 - 03.2014
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Scheduled office meetings and client appointments for staff.
- Receiving & distributing mail
Reception, Property Management & Sales Admin
JacksonRowe
02.2011 - 08.2012
- Running the reception desk & answering phone calls
- Responding to enquires online & over the phone
- Advertising open homes
- Distribution of mail
- Carrying out routine inspections, ingoing & outgoing inspections
- Conducting open homes
- Leasing properties
- Maintaining & minimising rental arrears
- Liaising with landlords & tenants
- Building strong relationships with clients
- Organising & seeing through renovations of properties
- Handling repairs and maintenance issues
- Dealing with bond claims
- Attendance to tribunal & preparing hearing documents
- Communicated effectively with landlords & tenants
- Arranging pamphlets and advertising material for sale properties
- Sending out marketing material to our database
- Support to the sales team
- Liaising with vendors, solicitors & buyers
Education
Loreto Normanhurst & Oakhill College
01-2006
Skills
- Experience & knowledge in all facets of property management
- High level of communication
- Understanding of the NSW legislation
- Assertiveness
- Building excellent long term relationships with clients
- Conflict resolution
- Time management
- Crucial conversations
- Staff Management
Timeline
Senior Property Manager & Business Development MG
JacksonRowe
03.2014 - Current
Receptionist
McDonald Jones Homes
11.2012 - 03.2014
Reception, Property Management & Sales Admin
JacksonRowe
02.2011 - 08.2012
Loreto Normanhurst & Oakhill College
Similar Profiles
Jessica BuckJessica Buck
Temporary Contractor at Lotus PeopleTemporary Contractor at Lotus People
Bridie KillenBridie Killen
Landscaper/Gardener/Design Assistant at City GardensLandscaper/Gardener/Design Assistant at City Gardens
Emily Saint-SmithEmily Saint-Smith
Freelance Finance Writer at Financial Education ProfessionalsFreelance Finance Writer at Financial Education Professionals
MIKI KAWASEMIKI KAWASE
Hairstylist at At The Garden Tokyo (TSUNAGALU PTY LTD)Hairstylist at At The Garden Tokyo (TSUNAGALU PTY LTD)
Joshua HerronJoshua Herron
Business Development Manager & Property Manager at Pine City PropertiesBusiness Development Manager & Property Manager at Pine City Properties