Summary
Overview
Work History
Education
Skills
I am passionate about all things health and wellness. I love to keep active and take care of myself
Timeline
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Chantel Simmons

Harrington Park

Summary

Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. I am a highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

7
7
years of professional experience

Work History

Pool Attendant and Gym/Front Office Receptionist

BGIS
10.2021 - Current
  • Enhanced pool safety by enforcing pool rules and regulations diligently.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Conducted regular water quality checks to maintain optimal conditions for swimmers.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Collaborated with other staff members to ensure efficient operations and a positive guest experience.
  • Facilitated swift responses to incidents or accidents by communicating efficiently with team members and management.
  • Maintained up-to-date certifications in first aid, CPR, and lifeguard training to ensure optimal preparedness for emergency situations.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.

Subway- Sanwich Artist

SUBWAY®Restaurants
05.2017 - 12.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Science - Bachelor of Nutrition Science

University of Wollongong
Wollongong, NSW
11.2025

High School Diploma -

Saint Patricks College
Campbelltown, NSW
12.2021

Skills

  • Guest Service
  • Equipment Operations
  • Group and Individual Instruction
  • Pool Safety
  • Customer service excellence
  • CPR training
  • Problem-solving capacity
  • Hygiene standards enforcement
  • Emergency response readiness
  • Attention to detail
  • Strong communication skills
  • Data Entry
  • File Management
  • Scheduling
  • Telephone Skills
  • Office Administration

I am passionate about all things health and wellness. I love to keep active and take care of myself

I am passionate about ensuring I look presentable at all times, I love all things beauty and fitness. 

I love making those around me smile and feel confident in them self. 

Timeline

Pool Attendant and Gym/Front Office Receptionist

BGIS
10.2021 - Current

Subway- Sanwich Artist

SUBWAY®Restaurants
05.2017 - 12.2021

Bachelor of Science - Bachelor of Nutrition Science

University of Wollongong

High School Diploma -

Saint Patricks College

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Chantel Simmons