Summary
Overview
Work History
Education
Skills
R E F E R E E S
Timeline
Generic

CHANTELL KERR

Kings Plains,NSW

Summary

I am a solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A good communicator (written and verbal) with developed interpersonal skills and the ability to establish rapport and deal with people on all levels across age and cultural boundaries. Strong dedication to assisting patients and colleagues. Determined and persistent with a "can do attitude" complemented by a high level of determination to get the job done well. A fast learner, adaptable, highly observant, capable of working independently as well as hands on enthusiastic. Team participation-keen to offer assistance where needed. Able to meet deadlines, while remaining responsive to challenge and change highly organized- Able to prioritize multiple tasks and responsibilities.

Overview

25
25
years of professional experience

Work History

District Environmental Services Manager

NSW Health
04.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments/Reports.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Auditing against key regulations, Standards and Policies
  • Communication to each site on a daily, weekly and monthly basis

Hotel Services Manager

NSW Health
05.2018 - Current
  • Hired and trained service department staff to drive performance
  • Reviewed inventory levels and ordered supplies to keep products in stock
  • Creating a fair and equitable Roster
  • Food Safety Compliance and Reporting
  • Waste Management and Compliance
  • Consistent Adherence to safe manual handling principles and infections prevention and control guidelines
  • Complete documentation and reports applicable to the role in an accurate, complete and timely manner to ensure adequate communication with other staff
  • Created employee work schedules to keep shifts properly staffed
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service
  • Fire safety and security compliance and reporting to Area Fire Safety and Security Officer
  • Prioritized and delegated daily work tasks to meet anticipated project goals
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems
  • Created annual department budget, aligning with organization's financial and operational objectives.

Kitchen Assistant

NSW Health
11.2003 - 05.2018
  • Planned and served meals and snacks to patients according to prescribed diets
  • Supported chefs in managing food preparation to achieve precise plating and presentation
  • Maintained cleanliness and organization of kitchen stations and storage areas
  • Prepared dishes for catering events or during high-volume shifts
  • Stored perishable food items in freezer or refrigerator to protect from spoilage
  • Cleaned utensils, dishes and glasses for customer use
  • Utilized kitchen equipment according to manufacturer's instructions and company safety protocols
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses
  • Unloaded food and supplies from delivery trucks to appropriate storage locations
  • Acquired new skills to support team and further accommodate customer needs
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and food allergies
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness
  • Followed recipes and customer requests to prepare meals
  • Restocked pantry with non-perishable food items to prevent stock from running low
  • Operated industrial mixers and other food processing machinery to support kitchen operations
  • Monitored inventory to keep adequate stock of food items and supplies
  • Washed and sanitized plates using industrial dishwashers according to manufacturer instructions
  • Maintained order and cleanliness of work areas to conform to health codes
  • Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth
  • Partnered with chef to cook food and comply with food preservation guidelines
  • Prepared garnishes to complement dishes on menu
  • Transported trash to dumpster, properly disposing of expired food items
  • Peeled and cut fruit and vegetables to prepare for cooking or serving
  • Prevented spoilage or cross-contamination by storing food in designated containers and areas
  • Food Safety Plan Compliance

Deli Worker

IGA Blayney
02.1998 - 06.2002
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate
  • Checked signage and pricing to verify accurate displays on counters and in cases
  • Received new inventory and rotated stock by dates to keep items fresh and usable
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices
  • Documented and entered special orders for event catering and party trays
  • Maintained work areas to reduce potential for illness or injury
  • Organized ingredients and restocked supplies to prepare for busy periods
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness
  • Updated food displays, cases and other customer-facing areas to increase sales of special items
  • Sliced meats and cheeses and weighed deli items for customers
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.

Education

Higher School Certificate -

Blayney High School

Certified Fire Officer - undefined

2023

C Class Drivers Licence Licensed 1ACE Security Licence - undefined

2022

Certified First Aid Certificate -

St John Ambulance NSW
2022

Certified Difficult to Doable, Studer Group – - undefined

2021

Skills

  • Shift Scheduling
  • Conflict Resolution
  • Workplace Safety
  • Service Quality Management
  • Policy and Procedure Enforcement
  • Work Planning and Prioritization
  • Customer Service
  • Staff Supervision
  • New Employee Hiring
  • Goal Setting
  • Employee Training and
  • Development
  • Cost Reduction Strategies
  • Verbal and Written Communication
  • Budget Control
  • Security License
  • Admin Experience
  • On boarding and Orientation
  • Team Building
  • Hiring and Training
  • Teamwork and Collaboration
  • Team Leadership
  • Recruitment and Hiring
  • Documentation and Reporting
  • Problem Resolution
  • Staff Training
  • Budget Management
  • Administration and Reporting
  • Employee Development
  • Manager Support
  • Auditing

R E F E R E E S

 Sharla Seckold

Current Manager, Secondment Position

Patient Support Services Manager

NSW Health Orange NSW 2800

 6369 8191     

 0427 249 543     

Sharla.seckold@health.nsw.gov.au

Kathleen Hillier

Former Manager

Health Service Manager

NSW Health Blayney NSW 2799

6368 9023

0428 237 375

Kathleen.hillier@health.nsw.gov.au

Jillian Pettit

Former Hotel Services Manager

Administration Manager

NSW Health Blayney NSW 2799

6368 9001

0418 652 214

Jillian.pettit@health.nsw.gov.au

Timeline

District Environmental Services Manager

NSW Health
04.2023 - Current

Hotel Services Manager

NSW Health
05.2018 - Current

Kitchen Assistant

NSW Health
11.2003 - 05.2018

Deli Worker

IGA Blayney
02.1998 - 06.2002

Higher School Certificate -

Blayney High School

Certified Fire Officer - undefined

C Class Drivers Licence Licensed 1ACE Security Licence - undefined

Certified First Aid Certificate -

St John Ambulance NSW

Certified Difficult to Doable, Studer Group – - undefined

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