Lead Project Specialist
Tideways
- Lead the establishment of a new management software application and related processes.
- Testing, development, customizations and business fit.
- Staff training, internal communications and stakeholder engagement.
Chantelle Aylward
Seaford,Australia
Summary
Strong administration, communications, operations, project management, data and documentation experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised, problem solving and quickly mastering new skills.
Currently seeking a meaningful research role while completing Psychology Honours part-time.
Work History
Associate Publisher & Subscriptions Manager
Cosmos Magazine
- Administration and operations management of publication and associated resources.
- Responsible for print, dispatch and distribution logistics.
- Media, public and distributor relations.
- Oversight of website, subscriptions processes, communications and customer support.
- Strategic decision making.
- HR documentation and policies and procedures.
Marketing and Facilities Coordinator
Bridge Church
- Development and quality control of printed and electronic materials.
- Manage interior design, refurbishment, maintenance, cleaning of an entertainment facility with capacity of 2,000 people.
- Procurement of related supplies and services.
- Staff and volunteer management.
- Maintenance and administration of facilities and related activities.
Operations Manager
CNI
- Public relations, marketing and communications, corporate branding and website construction.
- Budgeting, forecasting, reporting and business analysis and development.
- Management of accounts, payroll, recruitment, training and development, work place safety, human resources, policies and procedures.
Sales Events Coordinator
Horizons Holdings
- Management of wholesale trade fair events.
- Staff travel and accommodation.
- Oversight of Victorian and Tasmanian sales.
- New retail store set up and stock distribution.
Education
Bachelor of Psychological Sciences -
Swinburne University
Time Management -
Swinburne University
Proof reading and Editing Skills -
Swinburne University
How to Get More Done as a Manager -
Swinburne University
Choice Theory, Reality Therapy and Lead Management -
William Glasser Institute
Customer Service Skills -
RMIT
QuickBooks Accounting -
Calculation
Microsoft PowerPoint -
Dynamic Web Training
Microsoft CRM Dynamics -
Aroomba Technologies
Adobe; InDesign, Photoshop, Illustrator, Dreamweaver and Flash -
Dynamic Web Training
Italian 1 & 2, French 1 -
Swinburne University
Skills
- Project management
- Administration and operations
- Data and CRM management
- Reporting
- Policies and procedures documentation and implementation
- Staff leadership
- Training and motivation
- Operational analysis
- Process improvement
- Enterprise cost reduction
- Event management
- Writing
- Proof reading and fact checking
- Editing
- Campaign analysis, design, and execution
- Procurement
- Management of supplies
References
- Dr Alan Finkel, Available upon request
- Daved Lambert, CEO MIG, Available upon request
Professional Achievements
- Lead Project Specialist, Tideways, 10 weeks, Lead the establishment of a new management software application and related processes. Testing, development, customizations and business fit. Staff training, internal communications and stakeholder engagement.
- Associate Publisher & Subscriptions Manager, Cosmos Magazine, 5 years, Administration and operations management of publication and associated resources. Responsible for print, dispatch and distribution logistics. Media, public and distributor relations. Oversight of website, subscriptions processes, communications and customer support. Strategic decision making. HR documentation and policies and procedures.
- Marketing and Facilities Coordinator, Bridge Church, 3 years, Development and quality control of printed and electronic materials. Manage interior design, refurbishment, maintenance, cleaning of an entertainment facility with capacity of 2,000 people. Procurement of related supplies and services. Staff and volunteer management. Maintenance and administration of facilities and related activities.
- Operations Manager, CNI, 4 years, Public relations, marketing and communications, corporate branding and website construction. Budgeting, forecasting, reporting and business analysis and development. Management of accounts, payroll, recruitment, training and development, work place safety, human resources, policies and procedures.
- Sales Events Coordinator, Horizons Holdings, 4 years, Management of wholesale trade fair events. Staff travel and accommodation. Oversight of Victorian and Tasmanian sales. New retail store set up and stock distribution.
Systems Experience
- Adobe Creative cloud suite
- Microsoft: Word, Excel, PowerPoint, Outlook, Office365 Admin
- Salesforce, Mailchimp, Chargebee, Zendesk, Facebook, YouTube
- Custom websites, Github, Ruby, Basic HTML
- Trello, Dropbox, Slack
- Xero, Quickbooks
Timeline
Lead Project Specialist
Tideways
Associate Publisher & Subscriptions Manager
Cosmos Magazine
Marketing and Facilities Coordinator
Bridge Church
Operations Manager
CNI
Sales Events Coordinator
Horizons Holdings
Bachelor of Psychological Sciences -
Swinburne University
Time Management -
Swinburne University
Proof reading and Editing Skills -
Swinburne University
How to Get More Done as a Manager -
Swinburne University
Choice Theory, Reality Therapy and Lead Management -
William Glasser Institute
Customer Service Skills -
RMIT
QuickBooks Accounting -
Calculation
Microsoft PowerPoint -
Dynamic Web Training
Microsoft CRM Dynamics -
Aroomba Technologies
Adobe; InDesign, Photoshop, Illustrator, Dreamweaver and Flash -
Dynamic Web Training
Italian 1 & 2, French 1 -
Swinburne University