Summary
Work History
Education
Skills
Timeline
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Chantelle Bellette

8 Haven Court Cranbourne,Vic

Summary

Im 29 years of age, I’m looking for full-time, casual or part time work. My previous education and employment have given me the skill set required for a variety of roles. I am a fast learner who can handle being under pressure, I find it easy to adapt to different roles and my work is always presented to the highest standards.

Work History

Production Worker

Moondarra Cheese Factory
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected extruded product for appearance and size defects according to specifications.
  • Inspected products and machines to maintain quality and efficiency.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Contributed to team success by cross-training in multiple roles, providing flexibility and adaptability in the workplace.

Customer Service Representative

Hertz Car Rental


  • Maintain detailed records for reservations for major account holders such as comprehensive car insurance covering claims for car hire.
  • Provide customers with all documentation and brochures necessary associated with Terms and Condtions of the contract.
  • Answer all incoming calls in a timely and friendly manner.
  • Actively listened to customers needs to ensure we meet their requirements.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Production Worker

Mondelez International
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Streamlined communication between shifts regarding any outstanding tasks or concerns that needed attention which led to improved inter-shift collaboration.
  • Maintained consistent product quality by conducting regular taste tests throughout the various stages of production.
  • Complied with food storage and handling procedures for safe, hygienic operations.
  • Assembled and packaged food items securely to meet company standards.

Call Center Service Manager

OracleCMS
  • Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
  • Resolved complaints to satisfy customers and encourage future transactions.
  • Processed debit and credit card and electronic check payments.
  • Provided comprehensive support for customers experiencing technical difficulties, troubleshooting issues until resolution was achieved.
  • Reduced caller wait times by managing inbound calls in a timely manner while maintaining a high level of professionalism and empathy.
  • Educated customers on company systems, form completion, and access to services.
  • Maintained up-to-date knowledge of product and service changes.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Lyndhurst Secondary College
Cranbourne, VIC
2012

Skills

  • Cash Register Operations
  • Food safety and sanitation
  • Time Management
  • Assembly and production
  • Picking and Packing
  • Fast-Paced Environment
  • Strong Work Ethic
  • Stocking and Inventorying
  • Cooperative Attitude
  • Flexible and Adaptable
  • Health and Safety Regulations
  • OSHA Guidelines
  • Computer Skills
  • Heavy Lifting
  • Customer Service
  • Teamwork and Communication

Timeline

Production Worker

Moondarra Cheese Factory

Customer Service Representative

Hertz Car Rental

Production Worker

Mondelez International

Call Center Service Manager

OracleCMS

High School Diploma -

Lyndhurst Secondary College

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Chantelle Bellette