Chantelle Carman
Darley,VIC
Summary
Seeking a position within a family-freindly organisation that prioritises employee wellbeing and fosters a collaborative team environment through effective processes and procedures. I have managed a team of 30 remotely for the past 4 years and would love to secure a new role where I can return to an office a few days a week and still have flexability to collect my kids from school in the afternoons. I can wear many hats within Real Estate and can be an allrounder, or take on a specific role.
Overview
16
16
years of professional experience
Work History
Head of Property Management
Property Management Partners
Melbourne, VIC
12.2020 - Current
- Developed and implemented property management policies and procedures for efficiency.
- Trained and mentored junior staff on best practices in property management.
- Facilitated communication between tenants, owners, and service providers regularly.
- Assisted in the preparation of financial statements, trust accounting reports and other related documents.
- Evaluated existing processes within the organization's Trust Accounting department and recommended improvements where necessary.
- Researched complex issues related to property management accounting processes.
Property Manager
Stockdale & Leggo/Bacchus Marsh
07.2019 - 08.2020
- Managed a portfolio of 150 properties 3 days a week
- All aspects of Trust Accounting
- Scheduled contractors for maintenance issues.
- Trained staff and implemented procedures and online programs.
- Arrears management
- Entered invoices for trade payments
- Process Applications/Conduct database checks
- Conduct open inspections for properties available for Lease
- Completed rent reviews & Lease Renewals on all properties as scheduled.
- Prepare VCAT files and attend VCAT
- Completed Ingoing/Outgoing and Routine Inspections
Property Manager
Avion Properties/Maribyrnong
01.2013 - 01.2019
- Managed a portfolio of 180 properties 4 days a week
- Scheduled contractors for maintenance issues.
- Carefully screened applicants for tenancy.
- Distributed and followed up on tenant renewal notices.
- Completed rent reviews on all properties as scheduled.
- Experience with new construction, luxury apartment buildings, warranties and building defects
- Kept meticulous records of all correspondence with and from tenants/Landlords and tradesman.
- Prepare VCAT files and attend VCAT
- Completed Ingoing/Outgoing and Routine Inspections
- Entered invoices for trade payments
- Conduct open inspections for properties available for Lease
- Meet with prospective clients to bring on new managements to the business.
- Arrears management
Property Manager
Burnham Real Estate/Footscray
01.2010 - 01.2013
- Managed a portfolio of 250 properties with assistance
- Conducted routine/ingoing/outgoing inspections on a daily basis
- Completed open inspections
- Prepared cases for VCAT and attended VCAT hearings
- Executed warrants
- Arrears
- Invoice entering
- Maintenance managing
- Rent reviews
- Lease renewals
- BDM work
Education
Agents Representatives Certificate -
REIV
01.2010
Year 12 -
Daylesford Secondary Collage
01.2007
Skills
- High attention to detail
- Reliable / Punctual
- Effective problem solving
- Thrive in an energetic, fast paced environment
- Ability to work autonomously and within a team environment
- Confident communicator with the ability to liaise with people on all levels
- Patient
- Happy and cheerful disposition
- Ability to learn new programs/procedures quickly
References
- Matt, Klein, Partner/Rental Department Manager, 0499 503 366, Avion Properties
- Nick, Cartledge, Director, 0418 580 060, Avion Properties
- Anna, Tedesco, Accounts, 9687 1344, Burnham Real Estate
Timeline
Head of Property Management
Property Management Partners
12.2020 - Current
Property Manager
Stockdale & Leggo/Bacchus Marsh
07.2019 - 08.2020
Property Manager
Avion Properties/Maribyrnong
01.2013 - 01.2019
Property Manager
Burnham Real Estate/Footscray
01.2010 - 01.2013
Agents Representatives Certificate -
REIV
Year 12 -
Daylesford Secondary Collage
Similar Profiles
EDISON KARAMEDISON KARAM
Inspection Officer at Property Management PartnersInspection Officer at Property Management Partners
TYRONE JOHNSONTYRONE JOHNSON
Assistant Maintenence Supervisor at Legacy Partners Property ManagementAssistant Maintenence Supervisor at Legacy Partners Property Management
Latoria SparkmanLatoria Sparkman
Senior Renewals Specialist at Home Partners / Pathlight Property ManagementSenior Renewals Specialist at Home Partners / Pathlight Property Management
Wendy RealeWendy Reale
Customer Service at Supercheap AutoCustomer Service at Supercheap Auto
Subhreen MahalSubhreen Mahal
Sales Consultant/Trainee Assistant Floor Manager at TelstraSales Consultant/Trainee Assistant Floor Manager at Telstra