Chantelle Carman
Darley,VIC
Summary
Seeking a position within a family-freindly organisation that prioritises employee wellbeing and fosters a collaborative team environment through effective processes and procedures. I have managed a team of 30 remotely for the past 4 years and would love to secure a new role where I can return to an office a few days a week and still have flexability to collect my kids from school in the afternoons. I can wear many hats within Real Estate and can be an allrounder, or take on a specific role.
Overview
16
16
years of professional experience
Work History
Head of Property Management
Property Management Partners
Melbourne, VIC
12.2020 - Current
- Developed and implemented property management policies and procedures for efficiency.
- Trained and mentored junior staff on best practices in property management.
- Facilitated communication between tenants, owners, and service providers regularly.
- Assisted in the preparation of financial statements, trust accounting reports and other related documents.
- Evaluated existing processes within the organization's Trust Accounting department and recommended improvements where necessary.
- Researched complex issues related to property management accounting processes.
Property Manager
Stockdale & Leggo/Bacchus Marsh
07.2019 - 08.2020
- Managed a portfolio of 150 properties 3 days a week
- All aspects of Trust Accounting
- Scheduled contractors for maintenance issues.
- Trained staff and implemented procedures and online programs.
- Arrears management
- Entered invoices for trade payments
- Process Applications/Conduct database checks
- Conduct open inspections for properties available for Lease
- Completed rent reviews & Lease Renewals on all properties as scheduled.
- Prepare VCAT files and attend VCAT
- Completed Ingoing/Outgoing and Routine Inspections
Property Manager
Avion Properties/Maribyrnong
01.2013 - 01.2019
- Managed a portfolio of 180 properties 4 days a week
- Scheduled contractors for maintenance issues.
- Carefully screened applicants for tenancy.
- Distributed and followed up on tenant renewal notices.
- Completed rent reviews on all properties as scheduled.
- Experience with new construction, luxury apartment buildings, warranties and building defects
- Kept meticulous records of all correspondence with and from tenants/Landlords and tradesman.
- Prepare VCAT files and attend VCAT
- Completed Ingoing/Outgoing and Routine Inspections
- Entered invoices for trade payments
- Conduct open inspections for properties available for Lease
- Meet with prospective clients to bring on new managements to the business.
- Arrears management
Property Manager
Burnham Real Estate/Footscray
01.2010 - 01.2013
- Managed a portfolio of 250 properties with assistance
- Conducted routine/ingoing/outgoing inspections on a daily basis
- Completed open inspections
- Prepared cases for VCAT and attended VCAT hearings
- Executed warrants
- Arrears
- Invoice entering
- Maintenance managing
- Rent reviews
- Lease renewals
- BDM work
Education
Agents Representatives Certificate -
REIV
01.2010
Year 12 -
Daylesford Secondary Collage
01.2007
Skills
- High attention to detail
- Reliable / Punctual
- Effective problem solving
- Thrive in an energetic, fast paced environment
- Ability to work autonomously and within a team environment
- Confident communicator with the ability to liaise with people on all levels
- Patient
- Happy and cheerful disposition
- Ability to learn new programs/procedures quickly
References
- Matt, Klein, Partner/Rental Department Manager, 0499 503 366, Avion Properties
- Nick, Cartledge, Director, 0418 580 060, Avion Properties
- Anna, Tedesco, Accounts, 9687 1344, Burnham Real Estate
Timeline
Head of Property Management
Property Management Partners
12.2020 - Current
Property Manager
Stockdale & Leggo/Bacchus Marsh
07.2019 - 08.2020
Property Manager
Avion Properties/Maribyrnong
01.2013 - 01.2019
Property Manager
Burnham Real Estate/Footscray
01.2010 - 01.2013
Agents Representatives Certificate -
REIV
Year 12 -
Daylesford Secondary Collage
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