Hi, I’m
Chantelle Chand
Cornubia,QLD
Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Demonstrated excellence as a new graduate nurse in 2015 and progressed to the role of Clinical Manager. Known for remaining calm under pressure, skillfully handling difficult patients and high-stress situations. Consistently develops strong relationships with staff, residents, and families through empathetic communication, a respectful attitude, and excellent customer service skills.
Overview
9
years of professional experience
Work History
Vacenti Age Care Facility
Clinical Manager
02.2021 - 03.2024
Job overview
- Providing advanced clinical nursing practice and governance to ensure safe and quality care
- Duties included: Training, scheduling, and mentoring clinical team leaders by maintaining a healthy, collaborative team environment
- Ensure ongoing compliance with professional development and regulatory standards
- Adopting and implementing innovative nursing practices to improve the facility by managing clinical resources and utilizing interpersonal communication skills
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Provide ongoing case management to residents to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Collaborated with the training facilitator with ongoing learning strategies such as supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices, clinical debriefs, simulations.
- Communicated effectively with staff members, physicians, residents, families employing active listening and interpersonal skills and completing care consultations.
- Identified nurses' and staff training needs and devised training programs to close gaps in collaboration with training facilitator
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Reported to the facility manager, worked closely and independently monitoring clinical governance, completing End of Month reporting, monthly audits, spot checks, clinical stock orders, reviewing, completing incident management and SIRS reporting to the facility manager, gathering and reviewing data collected for the National Quality Indicators.
Vacenti Aged Care Facility
Registered Nurse
02.2015 - 01.2018
Job overview
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Education
Griffith University
Bachelor from Nursing
12.2014
Calvary Christian College
11.2010
Technology Queensland Tafe
Certificate II from Information Technology
12.2009
Skills
- Clinical Safety
- Patient Education
- Team Management
- Clinical Leadership
- Training and Mentoring
- Effective Communication
- Case Management
- Patient Safety
Accomplishments
- Managed complex care for over 98 residents
- Managed COVID outbreak successfully implementing infection control practices with the clinical team
- Organised onsite clinics for Allied Health services for residents cares
Languages
Hindi
Professional Working
Hobbies
Camping
Hiking
Cooking
Painting
Organising events & decorating
Skills and Competences
- AHPRA registration
- Blue Card and NDIS Work Screening
- Police Check
- Drivers Licence and Insurance
References
References available on request
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteOn-SiteImportant To Me
Company CultureWork-life balanceFlexible work hours4-day work weekWork from home optionPersonal development programsCareer advancementSimilar Profiles
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