Chantelle Diepgrond
Kilsyth,VIC
Summary
I am a hard working employee with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Barista
Storehouse Sassafrass
11.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Waitress
Round Bird Cant Fly
10.2021 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Lilydale High School
Lilydale, VIC10.2020
Skills
- Cash Handling
- Opening and Closing Duties
- Customer Service
- Teamwork and Collaboration
- Complaint Resolution
- Critical Thinking
Timeline
Barista
Storehouse Sassafrass
11.2022 - Current
Waitress
Round Bird Cant Fly
10.2021 - Current
High School Diploma -
Lilydale High School
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