Chantelle Gedye
Singleton,NSW
Summary
Dynamic Dental Assistant with extensive experience at Macquarie Family Dental, skilled in equipment sterilization and treatment room setup. Proven ability to enhance patient comfort and satisfaction through effective communication and meticulous care. Committed to maintaining a sterile environment and optimizing dental procedures for improved outcomes.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Macquarie Family Dental
Boolaroo, NSW
03.2025 - Current
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Prepared patient x-rays and images for dentist review.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Improved patient care with meticulous attention to instrument sterilization and preparation.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
- Scheduled and confirmed patient appointments.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Receptionist
Mayfield Dental Care
Mayfield Nsw
09.2024 - 05.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding new clients and securing paperwork completion.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Dental Assistant
Super Care Dental and Cosmetic
Kotara, NSW
11.2023 - 08.2024
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Prepared treatment areas for patient care, ensuring sterile and organized environment.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted in implants surgery,
Dental Assistant
Beach Dentist
Newport, NSW
10.2020 - 09.2023
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
Dental Assistant
Pymble Dental Practice
Pymble, NSW
06.2020 - 11.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
Education
Lake Munmorah High School
Lake Munmorah, NSWSkills
- Dental impressions
- Equipment sterilization
- Treatment room setup
- Appointment scheduling
- First aid training
- Restorative procedures
- Dental staff assistance
- Endodontic procedure assistance
- Sterilization techniques
Timeline
Dental Assistant
Macquarie Family Dental
03.2025 - Current
Receptionist
Mayfield Dental Care
09.2024 - 05.2025
Dental Assistant
Super Care Dental and Cosmetic
11.2023 - 08.2024
Dental Assistant
Beach Dentist
10.2020 - 09.2023
Dental Assistant
Pymble Dental Practice
06.2020 - 11.2020
Lake Munmorah High School