Chantelle Ghazi
Madeley,Perth
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in Microsoft Office management, scheduling, data entry and database administration.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist Assistant
Water Corporation
2021.02 - 2023.11
- Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
- Streamlined office operations by organizing files, maintaining databases, and ordering supplies for the reception area.
- Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
- Improved communication within the company by promptly distributing incoming mail and messages to appropriate personnel.
- Developed strong relationships with clients through attentive listening skills and genuine interest in their needs, promoting repeat business.
Customer Sales Assistant
Shaver Shop
2020.05 - 2021.01
- Enhanced customer satisfaction by providing timely and accurate product information.
- Streamlined sales processes for increased efficiency and improved customer experience.
- Built strong relationships with customers, fostering loyalty and repeat business.
- Collaborated with team members to achieve monthly sales targets consistently.
- Managed inventory and maintained an organized store environment, reducing stock discrepancies and enhancing visual appeal.
- Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
Retail Customer Sales Associate
MECCA
2019.03 - 2020.05
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Improved sales performance by actively promoting products and engaging customers in informative conversations.
- Maintained a clean and inviting store environment for enhanced customer experience.
- Assisted in inventory management, ensuring the availability of products for customers to purchase.
Education
Servite College
Tuart Hill, WASkills
- Excellent Communication
- Business Correspondence Writing
- Filing System Management
- Meeting Preparation
- Time Management
- Organisational Skills
- Microsoft Office Proficiency
- Multitasking Abilities
- Attention to Detail
- Customer and Client Relations
Timeline
Receptionist Assistant
Water Corporation
2021.02 - 2023.11
Customer Sales Assistant
Shaver Shop
2020.05 - 2021.01
Retail Customer Sales Associate
MECCA
2019.03 - 2020.05
Servite College
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