Chantelle Ghazi
Madeley,Perth
Summary
I am currently completing a Cert III in Medical Receptionist at North Metropolitan. Hard-working individual delivering both customer service and administrative excellence, including clerical support and public interaction. Excels in Microsoft Office management, scheduling, data entry and database administration.
Background in a fast-paced office setting. Knowledge about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Water Corporation
Leederville , Perth
2022.01 - 2023.12
- Enhanced co-workers satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and communicating with clients.
- Completed office operations on time by organising files, maintaining databases, and ordering supplies for the reception area.
- Supported staff with daily tasks, resulting in increased productivity and a well-organised work environment.
- Improved communication within the company by promptly distributing incoming mail and messages to appropriate personnel.
- Developed strong relationships with clients through attentive listening skills and genuine interest in their needs, promoting repeat business.
- Tracked and submitted 120 employees' timesheets to prepare for payroll processing.
Retail Sales Associate
Shaver Shop
Carillon City , Perth
2020.04 - 2020.12
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
Sales Assistant
MECCA
Hay Street , Perth
2018.01 - 2019.02
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Organised stockroom shelves, racks and bins according to store layout and product categories.
- Assisted in creating displays to promote products.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Replenished merchandise on shelves as needed throughout the day.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Bachelor of Arts - Certificate III in Business (Medical Receptionist)
North Metropolitan Tafe
Joondalup2025-02
Skills
- Written Communication
- Teamwork and Collaboration
- Expense Analysis
- Professionalism
- Attention to Detail
- Reliability
- User Support
- Interpersonal Skills
- Problem-Solving
Timeline
Front Desk Receptionist
Water Corporation
2022.01 - 2023.12
Retail Sales Associate
Shaver Shop
2020.04 - 2020.12
Sales Assistant
MECCA
2018.01 - 2019.02
Bachelor of Arts - Certificate III in Business (Medical Receptionist)
North Metropolitan Tafe
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