Chantelle Herselman
Summary
Dynamic Administrative Officer with a proven track record at High School Piet Potgieter, excelling in records management and event coordination. Recognized for enhancing financial processes and achieving timely inventory management. A dedicated team player with strong communication skills, adept at fostering client relations and ensuring operational efficiency. I consider myself and enthusiastic, good listener, honest, discipled, hardworking and loyal person who is passionate about my work and strives to convey my passion for students, parents and people. I work well with any kind of person and is interperonal relationships extremely important to me. I can work under pressure and believe I can be an asset to any business or institution. I am willing to learn more to improve in my administration skills.
Overview
21
21
years of professional experience
Work History
Administrative Officer
High School Piet Potgieter
01.2021 - 01.2025
- Maintain proper accounting records of all cash and card payments
- Received cash and card payments daily from parents, students, teachers and tenants
- Administered all rentals
- Daily recons of all payments received
- Filing of all financial evidence received
- Administered the petty cash at school
- Bank all funds Daily
- Taking yearly inventory of the school
- Typing of tests, letters, programs, tickets
- Typing learning documents for teachers
- Handling the Hostal residence rentals, sending monthly statements and following up for outstanding payments
- Type rental contracts and sending out to tenants
- Handling all the personal and workers working contracts.
- Type all the Year 12 learners testimonials
- Organizer of the yearly Christmas Market, sending letters to exhibitors, following up with them and making sure they have exhibition space.
- Handling the payments department at the Market
- Was assistant coach of the U/15 netball team
Customer Liaison Adminstrator Manager
Van Der Hoven Attorneys
10.2013 - 12.2020
- Drafting Court Application
- Reading in of customer information on our reconciliation system
- Handling court documents for Debt Review
- Submission of documents to Court returners
- Follow up with Debt Counsellors for outstanding documents
- Typing Court documents and emailing to Consumers and Correspondents
- Receive instructions from Debt Counsellors for Court Applications
- Manage the department to ensure goals are achieved
- Provide assistance to the team with problem solving and collection of outstanding documents from Consumers
- Have weekly meeting with everyone in the department
Personal Assistant
Standard Bank Broker
10.2007 - 03.2009
- Scheduling of Appointments
- Consultation scheduling with Insurance and Medical Providers
- Filing documents
- General office administration
- Involved in consultation with clients together with Advisor
- Compilation of quotes and documents for clients
- Preparation of end of months reports
- Handling customer enquiries and provide feedback
- Ensure all documents and files meet assurance standards
- Drafting and typing of documentation and letters
- Displayed absolute discretion at handling confidential information.
- Used discretion when handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
Personal Assistant
First National Bank Broker
02.2004 - 10.2007
- Scheduling of Appointments
- Consultation scheduling with Insurance and Medical Providers
- Filing documents
- General office administration
- Involved in consultation with clients together with Advisor
- Compilation of quotes and documents for clients
- Preparation of end of months reports
- Handling customer enquiries and provide feedback
- Ensure all documents and files meet assurance standards
- Drafting and typing of documentation and letters
Education
Matric Year 12 -
High School Piet Potgieter
Potgietersrus Limpopo South Africa 12.2003
Skills
- Travel arrangements
- Assistant coaching
- Event coordination
- Account reconciliation
- Administrative support
- Office administration
- Microsoft Excel
- Computer skills
- Data entry
- Customer and client relations
- Microsoft Word
- Mail handling
- Filing
- Documentation and recordkeeping
- Client relations
- Deadline oriented
- Professional communication
- Appointment scheduling
- Dedicated team player
- Records administration
- Writing reports
- Letter preparation
- Typist
- Paperwork drafting
- Inventory
- Scheduling Appointments
- Business correspondence
- Professional and mature
- Customer service
- Time management
- Verbal communication
- Excel spreadsheets
- Database entry
- Spreadsheets
Languages
Afrikaans
Full Professional
Timeline
Administrative Officer
High School Piet Potgieter
01.2021 - 01.2025
Customer Liaison Adminstrator Manager
Van Der Hoven Attorneys
10.2013 - 12.2020
Personal Assistant
Standard Bank Broker
10.2007 - 03.2009
Personal Assistant
First National Bank Broker
02.2004 - 10.2007
Matric Year 12 -
High School Piet Potgieter
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