Chantelle Kennedy
Sydney,NSW
Summary
Qualified Account Manager with strong background in managing enterprise accounts. Proven track record of fostering client relationships and driving revenue growth through strategic account management. Demonstrated expertise in negotiation and client retention.
Overview
8
8
years of professional experience
Work History
Senior Enterprise Account Manager
Online Marketing Gurus
02.2020 - Current
- Individual portfolio included management across multiple industries. Personally managed marketing campaigns for LG, ShareTea, Sheridan, Bulk Nutrients, Best Western, Casio & more.
- Collaborated effectively with cross-functional teams such as marketing, finance, sales and operations for the successful delivery of digital marketing campaigns in accordance with customer specifications.
- Developed and implemented strategies to acquire new customers and maintain existing customer relationships.
- Conducted detailed needs analysis of customer requirements to ensure successful implementation of solutions.
- Improved profit margins by effectively managing paid advertisement expenses, budgets and overhead, increasing conversion rates and user-behavior metrics.
Human Resources Assistant
Eptec
01.2019 - 02.2020
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
- Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
Onboarding Specialist
Equalution
02.2017 - 11.2018
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Put together employee files and collected required digital or physical information to meet requirements.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
Education
BBA - Commerce In Industrial Relations & Marketing
University of Sydney
11-2020
Skills
- Solution selling
- Upselling strategies
- Complex negotiation
- Strategic account management
- Communication Skills
- Profit and revenue-generating strategies
- Consultative and relationship selling
Accomplishments
- 97.6% GPA
- 'Guru' (Employee) Of The Year 2023
Timeline
Senior Enterprise Account Manager
Online Marketing Gurus
02.2020 - Current
Human Resources Assistant
Eptec
01.2019 - 02.2020
Onboarding Specialist
Equalution
02.2017 - 11.2018
BBA - Commerce In Industrial Relations & Marketing
University of Sydney
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