Chantelle Mawbey
Summary
Reliable worker, enthusiastically pursuing opportunity to add immediate value to a growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Support Worker
Supported Care
04.2022 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Sales Assistant
Strandbags
01.2018 - 03.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Processed shipments efficiently upon arrival to ensure timely stocking of new merchandise on the floor.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Sales Assistant
Strandbags
10.2020 - 04.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Processed shipments efficiently upon arrival to ensure timely stocking of new merchandise on the floor.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Bachelor of Social Work - Social Work
Queensland University of Technology
Brisbane, QLD07.2027
Diploma - Mental Health Services
TAFE Queensland - South Bank
South Bank, Brisbane11.2021
Skills
- Confidentiality and Privacy
- Behavioral support
- Professional boundaries
- Documentation abilities
- Client Advocacy
- Honest and Dependable
- Attention to Detail
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Safety and Cleanliness Standards
Timeline
Support Worker
Supported Care
04.2022 - Current
Sales Assistant
Strandbags
10.2020 - 04.2022
Sales Assistant
Strandbags
01.2018 - 03.2020
Bachelor of Social Work - Social Work
Queensland University of Technology
Diploma - Mental Health Services
TAFE Queensland - South Bank
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