Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AdministrativeAssistant

Chantelle Molloy

Deniliquin,NSW

Summary

Driven and dynamic, honed customer service and teamwork skills at Bowser Bean, excelling in high-pressure environments. Mastered multitasking, significantly enhancing customer satisfaction and operational efficiency. Demonstrated exceptional problem-solving and clear communication, contributing to a positive and efficient workplace. Upheld strict food safety standards, ensuring a clean and welcoming dining experience. Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.

Overview

5
5
years of professional experience

Work History

Crew Member

Bowser Bean
01.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Stocked shelves to organize aisles in assigned department.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Waitress Trainee

Cafe 285
02.2019 - 04.2022
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
  • Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
  • Actively listened customer feedback suggestions implemented improvements response their comments.
  • Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
  • Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
  • Contributed to increased revenue by upselling menu items and suggesting complementary dishes or beverages based on guests'' preferences.
  • Adhered strictly to food safety guidelines reducing potential health risks associated improper handling storage.
  • Supported fellow trainees learning process sharing own experiences insights mentoring new hires.
  • Facilitated smooth transitions between shifts by thoroughly reviewing reservations, table assignments, and special requests with incoming staff members.

Education

No Degree -

Deniliquin High School
Deniliquin, NSW

Skills

  • Customer Service

  • Teamwork and Collaboration

  • Time Management

  • Problem-Solving

  • Clear Communication

  • Cash Handling

  • Cleaning

  • Customer Engagement

  • Self-discipline

  • Interactive communication skills

  • Flexible Schedule

  • Integrity and Honesty

  • Verbal and written communication

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 12 staff members.

Timeline

Crew Member

Bowser Bean
01.2024 - Current

Waitress Trainee

Cafe 285
02.2019 - 04.2022

No Degree -

Deniliquin High School

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Chantelle Molloy