Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Chantelle Poto

22 Allenby Street, Canley Heights,NSW

Summary

Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Mounties - Major Fun

Venue Attendant
04.2021 - Current
  • Guided individuals in food selection, preparation or menu planning based upon nutritional needs.
  • Preparing and serving hot and cold beverages.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Cash and Eftpos Handling.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

PFD Foods

Customer Service Representative
11.2022 - 08.2023
  • Inbound/outbound calls utilizing Mitel Call System.
  • Ensured that all safety regulations were adhered to while handling hazardous materials.
  • Processed orders by verifying customer information, selecting appropriate products, and entering data into the system.
  • Performed general office duties such as photocopying, faxing, mailing, and scanning documents.
  • Provided administrative support to management personnel on an as-needed basis.

Legal Transcriptionist

Court Monitor
09.2018 - 01.2021
  • Record and monitor court proceedings with FTR Gold
  • Worked in jurisdictions such as the Supreme Court, District Courts, Industrial Relation Commission (IRC) and the Land & Environment Court
  • Reviewed transcribed documents for grammar, punctuation, and spelling errors.
  • Provided support services such as document formatting, proofreading, and indexing of transcripts.
  • Utilized specialized software applications to convert audio files into text format.
  • Followed established protocols for maintaining confidentiality of sensitive client information.
  • Performed administrative tasks such as filing paperwork and updating client databases.
  • Transcribed court proceedings from audio recordings for legal documentation.

Education

Completed Higher School Certificate - 2014 -

FAIRVALE HIGH SCHOOL
Sydney, NSW

Skills

  • Skilled Problem Solver
  • Customer Service
  • Cash handling experience
  • Strong Communication Skills - Written and Verbally
  • Strong Work Ethic
  • Attention to detail
  • Initiative and Self-Motivation
  • Phone and Email Etiquette

References

Josephine Abi Raad

Position Title: Manager - Major Fun

Mobile: 0459 354 504

Email: josephineabiraad@mountiesgroup.com.au

Natalie Spagnol

Position Title: Manager - PFD Foods

Mobile: 0401 576 914

Email:

Timeline

PFD Foods

Customer Service Representative
11.2022 - 08.2023

Mounties - Major Fun

Venue Attendant
04.2021 - Current

Legal Transcriptionist

Court Monitor
09.2018 - 01.2021

Completed Higher School Certificate - 2014 -

FAIRVALE HIGH SCHOOL

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Chantelle Poto