Chantelle Rugari

• Mentor/Disability support worker - 1x client: 1x a month

- Takes client to dance lessons, bowling, shopping, social events, and other certain requirements

• Team Leader in Ocean Room - Age: 3-4 years
• Interacting with children and families.
• Setting up activities
• Daily routines /tasks Eg: nappy changing, assisting with toileting, engaging with children, interactions with families
• Programming
• Knowledge on NQS, ACCEQA, EYLF
• Quality Area 6 LEADER
• Nominated Supervisor- Center Tours, Answering phone calls, opening and closing shifts, staff inquires and support, assisting parent inquiries.

• Contact Centre consultant
• Arranging settlement bookings for bank such as St George bank, Suncorp
• Telephone conversations with customers
• Meeting target KPI’S

• Helpdesk operator
• Assist to achieve Helpdesk target response times
• Manage work orders, including determining the appropriate response
  and ensuring closure of each issue
• Professionally represent Spotless in all forums over the term of the Contract
• Maintain accurate work flow information in the database
• Contribute to coordination of field staff attending priority responses
• Prepare and format correspondence and documentation
• Register faults and complaints from any facility user relating to the Services
• Monitor alarms and security systems where appropriate
• Monitor feedback and responses to any outstanding jobs
• Report faults and alarms following appropriate procedures

• Interacting with children and families
• Duties: Setting up activities, Daily routines /tasks, Eg: Feeding, nappy changing
• Programming
• Knowledge on NQS, ACCEQA

• Cash handling
• Scripts in – out
• Customer service
• Stock handling
• Enquires

• Cash handling
• Scripts in – out
• Customer service
• Stock handling
• Enquires

• Serve customers
• Cash handling
• Food preparation
• Making orders
• Answering phone
• Cleaning