Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Chantelle Schofield

Summary

Energetic Attitude with a Vibrant Personality, Always thrive off busy high volume service. Fun, engaging and guest focused individual. Having the ability to work quickly and efficiently. Over 7 Years Customer Service and Guest experience, With a strong sales focus. Confident and passionate. Able to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening. Enhances customer experiences by employing service-oriented behaviour's, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

9
9
years of professional experience

Work History

Crew Member Trainer

REFERANCE, Chanel / McDonald's
01.2015 - 02.2017
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Set positive example for team members by providing high-quality, efficient service.
  • Maintained current knowledge of all team position requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Sandwich Artist Supervisor

REFRENCE Rob / Subway
02.2017 - 10.2021
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Retail Supervisor

REFERENCE Andrew / Ronis Home Depot
10.2021 - 09.2023
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Managed and motivated employees to be productive and engaged in work.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

High School Diploma -

Lurnea High School
Lurnea, NSW
11.2021

Skills

  • Strong Communication
  • Team Leadership and Supervision
  • Creativity
  • Role Modeling
  • Customer Service
  • Workplace Safety
  • Attention to Detail
  • Decision Making

Availability

Monday - Early Morning / Closing Hours

Tuesday - Early Morning / Closing Hours

Wednesday - Early Morning / Closing Hours

Thursday - Early Morning / Closing Hours

Friday - Early Morning / Closing Hours

Saturday - Early Morning / Closing Hours

Sunday - Early Morning / Closing Hours


Available: Weekdays, Weekends, Public Holidays and Long Weekends


Immediate Start

Timeline

Retail Supervisor

REFERENCE Andrew / Ronis Home Depot
10.2021 - 09.2023

Sandwich Artist Supervisor

REFRENCE Rob / Subway
02.2017 - 10.2021

Crew Member Trainer

REFERANCE, Chanel / McDonald's
01.2015 - 02.2017

High School Diploma -

Lurnea High School

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Chantelle Schofield