Chantelle Swan
Woodcroft,NSW
Summary
Committed and hardworking, I embrace being creative, resourceful and practical.
I am confident in providing excellent and efficient customer service as a result of exceptional communication skills and dedicated work ethic.
I am looking to obtain a position in a business that encourages and allows the development of workplace skills and practices for future and present use.
I wish to contribute to the success and goals of your business, whilst simultaneously experiencing self-advancement opportunities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
DUSK
10.2020 - Current
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Excellent communication skills, both verbal and written.
- Worked towards achieving KPI’s
- Managing cash registers, ensuring accurate transactions, balancing draws daily.
Assistant Restaurant Manager
KFC
09.2014 - 10.2020
- Oversaw food preparation and monitored safety protocols.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Education
Year 12 High School Certificate -
Doonside Technology High School
Doonside 10.2017
Skills
- Customer Service and Engagement
- Relationship building and management
- Store Organization
- POS Systems
Certification
Certificate 3 in Retail
First Aid Certified
References
Available upon request
Timeline
Assistant Store Manager
DUSK
10.2020 - Current
Assistant Restaurant Manager
KFC
09.2014 - 10.2020
Year 12 High School Certificate -
Doonside Technology High School
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