Chantelle Szyman
Queanbeyan
Summary
Dedicated administrative assistant with 10 years of experience managing large and small offices. I have worked with numerous branches, including payroll and human resources, which allows me to facilitate an efficient workflow and improve communications between multiple departments. Expert-level proficiency with Microsoft Office and PeopleSoft. Senior executives consistently rely on me to maintain schedules, oversee meetings and improve customer relations.
Overview
2025
2025
years of professional experience
Work History
Receptionist
Ngunnawal Community Care
Administrative Assistant
Quinro Pty Ltd
11.2017 - Current
- Oversee schedules for all executives and manage booking for conference rooms and group workspaces.
- Work with the HR department to facilitate recruitment drives, including setting up and running a booth at local career fairs.
- Train four new administrative assistant interns in office management procedures and schedule on-the-job mentoring with multiple departments.
- Maintain and improve online databases of client accounts and external vendors, including updating information when necessary, increasing 75% of productivity.
Receptionist
Robert Half
06.2013 - 10.2014
- Managed front reception desk by answering phones, greeting and directing 100 visitors per day and responding to email inquiries.
- Maintained work schedule for two senior executives, including travel plans and teleconference meetings.
- Created a new system for receiving and filing physical mail and fax documents that improved efficiency and eliminated delays in time-sensitive issues.
Office Intern
Life Care Solutions
06.2012 - 05.2013
- Performed numerous administrative tasks as necessary, including scheduling meetings and travel, working with external vendors, interacting with visitors and answering phone calls and emails from customers.
- Participated in on-the-job training with several different departments, including human resources, payroll, accounting and executive support.
- Helped plan and execute annual holiday parties, including organizing 40 vendors, researching venues and maintaining guest lists of 300.
Education
Business Administration Diploma - Office Administration
TAFE NSW
NSW06.2015
Year 12 -
Queanbeyan High School
Queanbeyan, NSW06.2008
Skills
- Multi-line telephone systems
- Typing speed 87 WPM
- Document filing
- Database and client management systems
- Decision-making
- Training and development
- Strong organizational skills
- Problem-solving
Honors and Awards
- Awarded Employee of the Month twice and received highest possible score during the annual performance review.
Certifications and Licenses
- OCG Typing Certificate (OTC) - (2019)
- Business administration diploma
- Cert 4 community health
- Cert 4 small business management
Relevant Skills
- Excellent written and verbal communication skills, including dealing with customer complaints and giving formal presentations to executives.
- Proficient in all Microsoft Office applications, Oracle PeopleSoft and Intuit QuickBooks.
- Experience planning, coordinating and facilitating physical meetings and remote video conferences.
- Extremely organized and attentive to detail.
- Comfortable performing a variety of roles, including payroll support, front desk reception, personal assistant and organizational point of contact.
Languages
English
Hobbies and Interests
- Gardening
- Quality time with children and family
- Football
- Cooking
- Active in local professional women’s support group.
- Assistant leader for local Girl Scout troop.
- Volunteer at library teaching seminars on Microsoft Office for beginners.
Timeline
Administrative Assistant
Quinro Pty Ltd
11.2017 - Current
Receptionist
Robert Half
06.2013 - 10.2014
Office Intern
Life Care Solutions
06.2012 - 05.2013
Receptionist
Ngunnawal Community Care
Business Administration Diploma - Office Administration
TAFE NSW
Year 12 -
Queanbeyan High School
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