Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Special Skills and Qualifications
References
Timeline
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Chantelle Veale

Seventeen Miles Rock,Australia

Summary

Motivated professional with a Bachelor of Psychological Science, seeking to transition into an honours program in Psychological Science after dedicating the past decade to family and volunteer work. Demonstrates strong administrative and organizational skills, with proven proficiency in office management and documentation systems. Experienced in leveraging office management, documentation systems, and advanced Microsoft Office capabilities, and complemented by leadership roles in community volunteer work. Committed to applying academic knowledge to support impactful psychological research and practice.

Overview

26
26
years of professional experience

Work History

Bachelor of Psychological Science -Full Time Study

Griffith University
Mt Gravatt, QLD
07.2021 - 12.2024
  • The Bachelor of Psychological Science at Griffith University offers a comprehensive foundation in various branches of psychology, including clinical, developmental, biological, cognitive, social, and organizational psychology. Students engage with psychological theories and learn to apply them to real-world issues, assisting individuals facing personal, health, vocational, and social challenges. Additionally, the program emphasizes the development of strong interpersonal and communication skills, essential for effective practice in the field.

Career Break

Raising Family
, QLD
02.2009 - 06.2021

Library & Documentation Coordinator

CSTC Pty. Ltd.
Coopers Plains, QLD
05.2006 - 02.2009
  • Managed administrative tasks, including document organisation and quality control.
  • Oversaw CSTC's Document Management System, ensuring secure, version-controlled storage of learning resources.
  • Established editorial standards, and maintained document quality across all materials.
  • Proofread, edited, and published documents to meet professional standards.
  • Streamlined document archiving to ensure accuracy and easy access.

Office & Payroll Assistant

Vealstruct Pty. Ltd.
Sumner Park, QLD
11.2005 - 05.2006
  • Performed general office duties, data entry, and payroll processing; coordinated travel and events.

Personal Assistant & Purser to Captain

Motor Yacht Helios (193 ft) Helios Holdings Ltd
Worldwide Movement
11.2004 - 03.2005
  • Supported the Captain with daily operations, including diary management, crew and contractor management and coordination, program/course and event planning, updating documentation and filing systems, and supporting yacht operations through scheduling, guest, and crew management.

Second Stewardess / Relief Chief Stewardess

Motor Yacht Tatoosh (303 ft) HDW Nobiskrug GmbH
Worldwide Movement
11.2003 - 09.2004
  • Delivered silver service and housekeeping for high-profile guests aboard the vessel.
  • Ensured an exceptional guest experience through courteous and professional service.
  • Planned and coordinated exclusive events and dinner parties for distinguished guests.
  • Managed crew uniform inventory and procurement.
  • Trained and supervised stewardesses and laundry stewards to maintain high service standards.
  • Handled administrative duties, including stock control, inventory management, and the creation of tailored housekeeping, and service training programs.

Personal Assistant to the Managing Director

Signatures Pty Ltd.
Cape Town, South Africa
07.2003 - 11.2003
  • Managed daily administrative tasks including correspondence (letters, faxes, emails) and meeting minutes.
  • Coordinated MD’s calendar, acted as liaison for staff and clients, and handled inquiries.
  • Organized travel, events, and company documentation.
  • Oversaw invoicing and distribution.

Customer Relations

Swarovski UK Ltd.
London, England
06.2002 - 10.2002
  • Managed membership documentation for the Swarovski Collectors Society.
  • Processed orders, maintained the company database, and handled mail and payments.
  • Conducted computer research and composed letters for customer communications.

Accounts Administrator

&Identex
Crawley, England
10.2001 - 05.2002
  • Maintained company database and managed mail sorting and financial records.
  • Assisted with invoicing, batch mail processing, and customer correspondence.
  • Supported the Franklin Mint project and assisted the Race for Life Supervisor.

Second Stewardess

Motor Yacht Solemates (171 ft) Feadship
Worldwide Movement
04.2000 - 10.2001
  • Provided silver service and housekeeping to elite guests aboard the vessel, ensuring a seamless and luxurious experience.
  • Delivered exceptional guest service with a focus on professionalism and attention to detail.
  • Organized and executed exclusive events and dinner parties for distinguished clientele.
  • Managed crew uniform inventory, procurement, and maintenance.
  • Trained and supervised stewardesses and laundry stewards, upholding high service standards.
  • Administered stock control, inventory management, and developed customized housekeeping and service training programs.

Receptionist

Pitman Training Centre
Stevanage, England
02.1999 - 10.1999
  • Provided administrative support to staff and maintained the company database.
  • Answered telephones, greeted visitors, and processed paperwork for government-funded training.

Education

Bachelor - Psychological Science

Griffith University
Mount Gravatt, QLD
12-2024

Certificate III - Nail Technology

International Nail & Beauty Colleges of Australia
Brisbane, QLD
01-2006

Course - STCW '95

STCW Maritime Training
Cape Town, South Africa
01-2003

Diploma - Advanced Book-keeping Skills

Pitman Training
Stevenage, England
01-1999

Courses -

Microsoft Office Suite
Stevenage/Crawley (England) | Brisbane (Australia)

Skills

  • Research & Data Analysis
    Developed foundational skills in research design, data collection, and analysis through coursework, including experience with SPSS
  • Critical Thinking & Problem-Solving
    Gained experience in analyzing information and approaching problems thoughtfully through psychological studies
  • Communication & Interpersonal Skills
    Comfortable with explaining complex ideas clearly and building positive interactions, along with active listening and basic conflict resolution skills
  • Ethical & Cultural Awareness
    Knowledgeable about ethical standards in psychology, with a commitment to confidentiality and respect for diverse perspectives
  • Organizational & Time Management
    Able to manage multiple priorities effectively from balancing academic and personal commitments, and organizing study tasks
  • Technical & Administrative Proficiency
    Proficient in Microsoft Office and Apple programs, with experience in document management and professional communication
  • Psychological Theory Application
    Familiar with key psychological theories and therapeutic approaches (eg, CBT, Psychodynamic Therapy) and their real-world relevance
  • Project & Event Coordination
    Experienced in planning and coordinating small events and projects, developing organizational skills and attention to detail

Hobbies and Interests

  • Sailing: Extensive yachting experience with over 62,000 nautical miles, including multiple transoceanic crossings.
  • Photography & Reading

Special Skills and Qualifications

  • C.A.S.A. Deckhand Certification

References

References available upon request.

Timeline

Bachelor of Psychological Science -Full Time Study

Griffith University
07.2021 - 12.2024

Career Break

Raising Family
02.2009 - 06.2021

Library & Documentation Coordinator

CSTC Pty. Ltd.
05.2006 - 02.2009

Office & Payroll Assistant

Vealstruct Pty. Ltd.
11.2005 - 05.2006

Personal Assistant & Purser to Captain

Motor Yacht Helios (193 ft) Helios Holdings Ltd
11.2004 - 03.2005

Second Stewardess / Relief Chief Stewardess

Motor Yacht Tatoosh (303 ft) HDW Nobiskrug GmbH
11.2003 - 09.2004

Personal Assistant to the Managing Director

Signatures Pty Ltd.
07.2003 - 11.2003

Customer Relations

Swarovski UK Ltd.
06.2002 - 10.2002

Accounts Administrator

&Identex
10.2001 - 05.2002

Second Stewardess

Motor Yacht Solemates (171 ft) Feadship
04.2000 - 10.2001

Receptionist

Pitman Training Centre
02.1999 - 10.1999

Bachelor - Psychological Science

Griffith University

Certificate III - Nail Technology

International Nail & Beauty Colleges of Australia

Course - STCW '95

STCW Maritime Training

Diploma - Advanced Book-keeping Skills

Pitman Training

Courses -

Microsoft Office Suite
Chantelle Veale