Dynamic professional with extensive experience at Big C Supermarket Thailand, excelling in client relationship management and strategic planning. Proven ability in budget management and resource optimization, complemented by strong time management and teamwork skills. Achieved significant sales growth through innovative marketing strategies, enhancing customer satisfaction and loyalty.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
All Round General Laborer
Thai Restaurant
12.2022 - Current
Provided excellent customer service by greeting guests, taking orders, and ensuring a pleasant dining experience.
Assisted in food preparation, plating, and maintaining cleanliness of the kitchen and workstations.
Handled POS system for processing orders, issuing receipts, and managing payments (cash and card).
Served food and beverages efficiently with a friendly and professional attitude.
Cleaned and reset tables, managed dishwashing duties, and ensured dining area was tidy at all times.
Supported front-of-house and back-of-house operations as needed, including stock control, opening and closing procedures.
Communicated clearly with chefs and team members to ensure fast and accurate service.
Followed hygiene and safety standards in compliance with health regulations.
Commercial Manager
Big C Supermarket Thailand
06.2022 - 09.2022
Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
Built relationships with clients to establish new contracts.
Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
Achieved growth targets by devising creative promotional campaigns designed to attract new clients while retaining existing customers.
Section Manager (Fruit & Vegetable)
Makro Company Thailand
01.2020 - 05.2022
Managed budgets, resources, and schedules to ensure timely delivery of high-quality results.
Optimized resource allocation by analyzing data trends, forecasting future demands, and adjusting staffing levels accordingly.
Monitored fruits and vegetables production schedules and made adjustments to achieve compliance with preset timelines.
Monitored fruit and vegetables production schedules and made adjustments to achieve compliance with preset timelines.
Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
Resolved customer service escalations to promote mutually beneficial outcomes.
Monitored production targets to meet company and customer demands.
Trained in and implemented emergency response procedures to protect team members and property.
Education
Bachelor of Science - Agroindustry Technology Management
Mae Fuh Lung University
Thailand
02.2005 - 02.2010
Science
Kasetsart University
Bangkok,Thailand
02.2011 - 02.2014
Skills
Heavy lifting
Construction site experience
Scaffolding setup
Worksite safety
Team-oriented and dependable
Quality control
Time management
Timeline
All Round General Laborer
Thai Restaurant
12.2022 - Current
Commercial Manager
Big C Supermarket Thailand
06.2022 - 09.2022
Section Manager (Fruit & Vegetable)
Makro Company Thailand
01.2020 - 05.2022
Science
Kasetsart University
02.2011 - 02.2014
Bachelor of Science - Agroindustry Technology Management