Summary
Overview
Work History
Education
Skills
Extra Skills
Expertise
Timeline
Generic

Chaoyi Li

Hobart,TAS

Summary

An ambitious student graduated from Monash University with a Master's degree in Professional Accounting in 2021. A strategic and motivated accounting graduate with six months of internship experience at Passion Partners & Associates (a CA Firm). Skilled in professional knowledge and proficient in relevant software, including MYOB, Xero, and Quickbooks. Fluent in English, I am currently working towards a professional accounting qualification (CPA). I will bring my enthusiasm to the job position and apply my experience with a strong work ethic, along with the ability to thrive in both team-based and individually motivated settings.

Overview

6
6
years of professional experience

Work History

Receptionist

Kosaten Japanese Restaurant
05.2023 - 12.2023
  • Provided exceptional customer service and assisting customers with strong communication skills in serving customers a range of enquiries regarding reservations and food products
  • Collaborated with other staff and the management to ensure that customer complaints are properly solved, 100% customer satisfaction
  • Managed the front desk by receiving a large volume of incoming calls, greeting and attending to customers
  • Cooperated and interacted with current customers and promoted production to new customers.

Receptionist

Invest Shine Pty Ltd
06.2022 - 12.2022
  • Maintained a clean and organized Reception area
  • Duty to greet incoming guests with a professional and polite manner
  • Confidently answered the phone and scheduled the bookings
  • Completed the Wonton filling and wrapped the Wonton
  • Monitored food quality and ensure items are stored appropriately
  • Made and offered the homemade drinks and desserts.

Cookery Work Placement

Crowne Plaza Hotel
10.2021 - 05.2022
  • Set up workstations and Mise en place for the breakfast, lunch and dinner
  • Prepared ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
  • Ensure all food and other items are stored properly and checked quality of ingredients
  • Worked in all stations to facilitate food order including baking, salads prep, pizza prep, flat grill and saucier
  • Dressing order for presentation.

Accounting Intern

Passion Partners & Associates
01.2021 - 09.2021
  • Processing tax payments and income tax returns
  • Preparing customers work-paper and managing financial information Preparing, reviewing and monitoring of budgets and forecasts
  • Highly developed computer and software skills using MS office and accounting software MYOB and Xero.

Sales Assistant

Beijing Rentian Co. LTD
01.2018 - 07.2018
  • Outreach Specialist (Date to Date) Conducted targeted outreach, sending over 100 cold emails daily, resulting in a 10% conversion rate for scheduled calls
  • Textbook Procurement Assistant (Date to Date) Assisted students and professors in textbook selection, streamlined the ordering and purchasing process, and efficiently processed online orders
  • Customer Service Representative (Date to Date) Elevated customer satisfaction by 20% through the provision of exceptional service to all visitors
  • Managed service requests and general inquiries with prompt and efficient responses under strict deadlines
  • Administrative Support Coordinator (Date to Date) Orchestrated weekly team meetings by creating agendas and communication materials
  • Collaborated closely with team members to ensure timely delivery of project requirements, developing solutions and completing tasks efficiently.

Education

Master of Professional Accounting - Accounting

Monash University
Melbourne, VIC
12.2021

Certificate III in Commercial Cookery - Cookery

Tas TAFE
Hobart, TAS
12.2021

Bachelor of International Economics and Trade - International Trade

Shanxi University of Finance And Economics
Shanxi, China
12.2018

Skills

  • Scheduling
  • File Management
  • Clerical Support
  • Bookkeeping

Extra Skills

  • Responsibility Service of Alcohol Program (RSA)
  • Barista Certificate (ABS Art Coffee, ABS Course)
  • Mandarin (Native)
  • Multitasking and Teamwork

Expertise

  • MYOB, Advanced
  • Xero, Advanced
  • Quickbooks, Proficient
  • Microsoft Office, Advanced

Timeline

Receptionist

Kosaten Japanese Restaurant
05.2023 - 12.2023

Receptionist

Invest Shine Pty Ltd
06.2022 - 12.2022

Cookery Work Placement

Crowne Plaza Hotel
10.2021 - 05.2022

Accounting Intern

Passion Partners & Associates
01.2021 - 09.2021

Sales Assistant

Beijing Rentian Co. LTD
01.2018 - 07.2018

Master of Professional Accounting - Accounting

Monash University

Certificate III in Commercial Cookery - Cookery

Tas TAFE

Bachelor of International Economics and Trade - International Trade

Shanxi University of Finance And Economics

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Chaoyi Li