Chaoyue Yu (Carol)
Bentleigh East,VIC
Summary
Objective: To obtain a temporary Christmas position in the retail sector, leveraging customer service skills and trilingual abilities in English, Mandarin, and Japanese to create a delightful shopping experience for customers during the holiday season.
Overview
3
3
years of professional experience
Work History
Theater Group Actor and Makeup Manager
Element Theater Company
02.2023 - Current
- Served as actor and makeup manager in theater group.
- Participated in theatrical performances, showcasing acting skills, while managing over 20-person overall makeup team.
- Coordinated makeup design and implementation for performances, ensuring artistic effectiveness.
Freelance Makeup Artist
Self-employeed
01.2021 - Current
- Provided personalized makeup services for over 20 clients for graduation and wedding events.
- Tailored makeup to clients' preferences, ensuring satisfaction for special occasions.
Administrative Assistant
Zen 5
02.2022 - 04.2023
- Assisted in managing patient appointments, scheduling, and administrative tasks. Managed patient appointments, scheduling over 30 appointments weekly, ensuring timely and organized clinic operations.
- Interacted with patients, providing information, and ensuring welcoming environment.
- Handled phone calls, emails, responding to an average of 20 inquiries daily, and maintained patient records with confidentiality.
- Collaborated with medical team to ensure smooth clinic operations.
NPC and Receptionist
JS Theater
10.2022 - 06.2023
- Served as non-player character (NPC) in interactive game events, enhancing gaming experience for average of 30 participants per event.
- Handled reception duties, including answering phones, scheduling appointments, and welcoming visitors.
Education
Bachelor of Arts - Media And Communication
Melbourne University
Melbourne2024
Skills
- Excellent customer service skills
- Fluent in English, Mandarin, and understanding of Japanese
- Ability to work in fast-paced retail environment
- Cash handling and point-of-sale system experience
- Team player with positive and enthusiastic attitude
- Knowledge of holiday merchandise and gift items
- Quick learner and adaptable to changing tasks
Additional Information
I am available full-time during the Christmas season.
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Japanese
Limited Working
Chinese (Cantonese)
Professional Working
Timeline
Theater Group Actor and Makeup Manager
Element Theater Company
02.2023 - Current
NPC and Receptionist
JS Theater
10.2022 - 06.2023
Administrative Assistant
Zen 5
02.2022 - 04.2023
Freelance Makeup Artist
Self-employeed
01.2021 - Current
Bachelor of Arts - Media And Communication
Melbourne University
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