Alexandra Pericleous
sales associate
Greenacre,NSW
Summary
Dynamic and customer-focused professional with extensive experience in hospitality and retail sales. Skilled in delivering exceptional guest experiences, managing high-volume service environments, and driving revenue through effective product recommendations and upselling strategies. Proven ability to collaborate with diverse teams, maintain high operational standards, and adapt to fast-paced settings. Committed to continuous learning and dedicated to enhancing customer satisfaction and business outcomes.
Overview
6
6
years of professional experience
Work History
Sales Associate
Prouds The Jewellers
10.2022 - Current
- Operated the POS system to efficiently process sales, returns, and gift card transactions.
- Greeted customers and provided personalized assistance, helping them locate items and suggesting products based on their needs and preferences.
- Maintained well-organized, fully stocked displays, ensuring items were clearly labeled and arranged by size and color for a seamless shopping experience.
- Consistently met or exceeded strict weekly and monthly sales targets through proactive customer service and upselling strategies.
- Ensured the store environment remained clean, tidy, and visually appealing to enhance the customer experience.
- Answered customer inquiries regarding sizing, accessories, and product care, providing knowledgeable and friendly support.
Server/Waitress
Fontana Amarosa
Blacktown, NSW
2020 - Current
- Greeted and welcomed guests with professionalism, ensuring each person felt respected and valued throughout the event.
- Collaborated with a team of 15–20 staff members to ensure seamless execution of events and consistently high customer satisfaction.
- Maintained a polished and professional appearance, representing the reception centres high standards.
- Demonstrated strong multitasking abilities by managing multiple tables, responding promptly to guests' needs and special requests.
- Upheld cleanliness and organization of the workspace to ensure a comfortable, inviting atmosphere for all guests.
Fast food worker
KFC
03.2019 - 08.2022
- Provided friendly, attentive service to a high volume of customers daily, consistently focusing on customer satisfaction and creating a welcoming environment.
- Handled customer complaints with professionalism and empathy, leading to positive resolutions and repeat business.
- Contributed to the visual presentation of the restaurant by maintaining clean, organized, and inviting dining and prep areas.
- Sanitized surfaces and equipment regularly, strictly following food safety protocols and company hygiene standards.
- Assisted in efficiently preparing and serving large orders, working collaboratively with team members to serve large parties and events with accuracy and speed.
Education
High School Diploma -
02.2018 - 11.2023
Bachelor of Arts - Psychology
2024 - Current
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Strong Verbal Skills
- Communication
- Good listener
- Teamwork
- Organisation
- Quick learner
- Customer Service
- Self- motivated
- Efficient
- Proactive
Accomplishments
- Class Captain, Nagle College (2023): Led class initiatives and represented student interests, fostering a collaborative and supportive environment among peers.
- Assistant House Captain, Nagle College: Assisted in coordinating house activities and events, promoting team spirit and leadership within the student body.
- Volunteer, St Vincent’s De Paul (2022-2023): Contributed to community outreach programs, supporting those in need through fundraising and awareness initiatives.
- Open Night Assistant, Nagle College (2022-2023): Assisted in organizing and hosting school open nights, providing information and tours to prospective students and their families.
- Homeless Outreach Volunteer (2020-2023): Actively involved in feeding the homeless, providing support and care to vulnerable individuals within the community
Timeline
University of Notre Dame - Bachelor of Arts, Psychology
2024 - Current
Sales Associate - Prouds The Jewellers
10.2022 - Current
Server/Waitress - Fontana Amarosa
2020 - Current
Fast food worker - KFC
03.2019 - 08.2022
Nagle College - High School Diploma,
02.2018 - 11.2023
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