CHARAN KALAKONDA
POSTGRADUATE
Point cook
Summary
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Overview
3
3
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Customer Service Representative
Operator
08.2024 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Intern
KIA
12.2021 - 1 2022
- To check the effeciency and working of a vechicle after service work
- Conducted comprehensive market research to inform strategic planning.
- Assisted in improving product design with detailed user feedback analysis.
- Boosted social media engagement through creative content creation.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Responded to customer requests for products, services, and company information.
Intern
FLASH INFRATECH
03.2022 - 12.2022
- Internship program on AUTOMOBILE ENGINEERING
- Participated in workshops and presentations related to projects to gain knowledge.
Education
Master of Science - Computer Networking
Melbourne Institute of Technology
Melbourne, VIC 04.2001 -
Bachelor of technology - Mechanical engineering
Guru Nanak Institutions Technical Campus
07.2018 - 07.2022
Skills
Customer Satisfaction
Customer Service
Technical Troubleshooting
Product and service knowledge
Account updating
Database Management
Problem-solving skills
Customer Relationship Management
Customer communications
Certification
Participation in three days national workshop on 'AUTOMOBILES AND ADVANCED VEHICLE DYNAMICS' (ISNEE)
Accomplishments
- My photography work published on 'TELANGANA TODAY MAGAZINE'
- My photography journey (article) published in 'BOOK OF ACHIEVERS'
Projects
3D-PRINTING, Analysis of Mechanical behavior of 3D printed ABS parts WELDING, Testing and analysis of TIG welded pipe joint made of mild steel (IS 2062 Grade B)
Additional Information
I am excited to leverage my strong background in customer service, along with my problem-solving expertise and technical skills, to support a motivated team's am committed to helping drive the success of your organization and maintaining a high quality of service.
CHARAN KALAKONDA
Timeline
Customer Service Representative
Operator
08.2024 - Current
Intern
FLASH INFRATECH
03.2022 - 12.2022
Intern
KIA
12.2021 - 1 2022
Bachelor of technology - Mechanical engineering
Guru Nanak Institutions Technical Campus
07.2018 - 07.2022
Master of Science - Computer Networking
Melbourne Institute of Technology
04.2001 -
Similar Profiles
MOHAMMED ALIUL AKBAR M PMOHAMMED ALIUL AKBAR M P
Data Entry Operator at OperatorData Entry Operator at Operator
PITCHAIYAN RAMAN P.RAMANPITCHAIYAN RAMAN P.RAMAN
CNC Machine Operator at OperatorCNC Machine Operator at Operator
Oumar TallOumar Tall
Westrock at OperatorWestrock at Operator
Mubarak AlqubaisiMubarak Alqubaisi
Operation at OperatorOperation at Operator
Tulimatala AulaloTulimatala Aulalo
Courier Assistant at UPS ExpressCourier Assistant at UPS Express