Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHARAN TARUN AMBATI

Sydney,Australia

Summary

Dynamic and results-driven professional with 3 years of experience as a Duty Manager at Hotel Bondi and 1 year as a Web Designer. Adept at overseeing day-to-day hotel operations, ensuring exceptional customer service, managing staff, and resolving issues efficiently. Highly skilled in staff coordination, guest relations, and operational management, while also bringing a strong technical background in web design and problem-solving. Known for a hands-on approach, excellent communication skills, and the ability to lead teams and handle high-pressure situations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Duty Manager

Hotel Bondi
NSW
01.2022 - Current
  • Supervised daily hotel operations, ensuring all departments functioned efficiently, including housekeeping, front desk, and guest services
  • Led a team of front desk staff, housekeeping, and service personnel, providing training, motivation, and performance management
  • Handled guest inquiries, concerns, and complaints, ensuring that all guests had a positive experience and that issues were resolved promptly and effectively
  • Managed hotel inventory, ensuring that supplies were ordered and stocked in a timely manner to meet operational needs
  • Created and managed staff rosters, ensuring optimal staffing levels during peak times and maintaining labor cost control
  • Ensured the safety and security of both guests and staff by enforcing hotel security protocols and emergency procedures
  • Maintained cleanliness and high standards of hotel amenities and facilities, ensuring compliance with health and safety regulations
  • Generated daily, weekly, and monthly reports on hotel performance, guest feedback, and financials, using this data to improve efficiency and service quality
  • Consistently received positive guest feedback for resolving issues quickly, improving guest experience, and maintaining a welcoming atmosphere

ICT Web Designer

Irak Solutions Pty Ltd
01.2020 - 12.2021
  • Designed and developed responsive websites for a variety of clients, ensuring optimal performance on mobile, tablet, and desktop devices
  • Collaborated with internal teams to identify and address web-related issues and enhance user experiences
  • Integrated code with multimedia inputs, such as images, audio, and scripts, to create dynamic websites
  • Performed routine troubleshooting and debugging to address functionality and security issues on websites
  • Managed web server security, ensuring compliance with best practices and industry standards

Education

Masters - Information Technology

Central Queensland University
Sydney
01-2020

Skills

  • Customer Service
  • Team Management
  • Leadership
  • Operational Efficiency
  • Problem-Solving
  • Conflict Resolution
  • Time Management
  • Security Protocols
  • Safety Protocols
  • Web Design
  • Web Development
  • HTML
  • CSS
  • JavaScript
  • Responsive Design
  • UI/UX Design
  • SEO
  • Adobe Photoshop
  • Adobe Illustrator
  • Data Analysis
  • Reporting
  • Microsoft Power BI
  • Communication
  • Interpersonal Skills
  • Attention to Detail
  • Organizational Skills
  • Adaptability

Certification

  • Responsible Conduct of Gambling (RCG)
  • RSA (Responsible Service of Alcohol)
  • Advanced Microsoft Excel and Power BI Training

Timeline

Duty Manager

Hotel Bondi
01.2022 - Current

ICT Web Designer

Irak Solutions Pty Ltd
01.2020 - 12.2021

Masters - Information Technology

Central Queensland University

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CHARAN TARUN AMBATI