Charanjit Kaur
Robina,QLD
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Full-time worker
Princess laundry
07.2024 - Current
- Responsible to maintain cleanliness and organization in the laundry facility.
- Attention to detail, time management skills, and the ability to work independently or as part of a team are essential for the position
- Maintained cleanliness and organization of work area to ensure safety and compliance.
- Operated commercial laundry equipment to efficiently process garments and linens.
- Collaborated with team members to streamline workflow and improve productivity.
Customer Service Representative
TeleCommunication Systems
10.2023 - 06.2024
- Assisted customers with inquiries, providing accurate and timely information.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Processed orders and returns using company-specific software systems.
- Maintained detailed records of customer interactions for quality assurance.
- Adapted to changing product knowledge and service protocols quickly.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer service
Fruit Shop
02.2023 - 09.2023
- Highlight your ability to interact positively with customers, answer questions, provide recommendations, and create a welcoming atmosphere.
- Increased customer service ratings through personable service.
- Provided exceptional customer service to promote positive movie-going experience.
- Monitored banking associates for customer service.
- Provided exceptional customer service, addressing concerns promptly and resolving issues efficiently.
- Supported sales initiatives by providing excellent customer service training sessions.
- Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings.
- Resolved third-party billing, computer system and customer service issues.
- Used excellent customer service skills in addressing passengers' needs.
Education
10th Grade -
Akal Academy Fatehgarh Chhanna
01.2013
High School Diploma -
Valley International College
Southport, QLD01.2025
Master of Science - Science
Punjabi University Patiala
India12.2020
Bachelor of Science - undefined
Punjabi University Patiala
01.2018
12th Grade - Science and Math
Alpine Public school
01.2015
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Customer relations
- Creativity and innovation
- Supply management
- Data confidentiality
- Teamwork and collaboration
- Active listening
- Relationship building
- Excellent communication
- Problem-solving abilities
- Self motivation
- Fluent with Microsoft 365 Applications, D365 and other applications of Configurator tools
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Full-time worker
Princess laundry
07.2024 - Current
Customer Service Representative
TeleCommunication Systems
10.2023 - 06.2024
Customer service
Fruit Shop
02.2023 - 09.2023
Bachelor of Science - undefined
Punjabi University Patiala
12th Grade - Science and Math
Alpine Public school
10th Grade -
Akal Academy Fatehgarh Chhanna
High School Diploma -
Valley International College
Master of Science - Science
Punjabi University Patiala