CHARBEL ELIAS
Sydney
Summary
Motivated and detail-oriented professional with a background in sales and a strong interest in commercial real estate. Seeking a Sales Assocaite position to apply proven organisational skills, client-focused service approach, and a solid understanding of real estate transactions. Committed to delivering measurable value and building lasting relationships that support business growth and client success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Ivory Estate Agents
08.2024 - 05.2025
- Supporting the lead agent throughout the full sales process
- Attending team meetings and, booking and completing property appraisals
- Managing buyer enquiries and post-inspection follow-up
- Coordinating open homes, auctions, and vendor communications
- Assisting with prospecting activities, including cold calling, door knocking and letterbox drops
- Achieved and exceeded weekly KPI's through prospecting activities
- Maintaining and managing database using CRM system
- Attended and prepared for photoshoots and preparing marketing materials
Owner
Monamich Bakery
01.2023 - 08.2024
- Managed the daily operations related to customer service, inventory management, and marketing.
- Maintained a high standard of customer service through quality assurance checks.
- Managed stock ordering on a daily basis
- Managed staff throughout all aspects of the business
- Ensured customer needs were met on a daily basis
- Maintained a high and healthy relationship with all customers daily
- Identified problems, made decisions, and interpreted results based on quantitative techniques.
- Trained new unexperienced staff to help in business growth
Leading Hand
Arrage Group
07.2022 - 03.2023
- Ensured the daily programming of all site works is performed in accordance with the company's construction program
- Delegated tasks to direct reports in line with skill, knowledge and ability and where necessary identified skill gaps and training requirements
- Developed and maintained a full understanding of the project's specifications and drawings, and versions
- Liaised and worked in cooperation with the Site Foreman and director of the Company, ensuring safety controls were implemented.
- Planned and reviewed overall status of the project on an ongoing basis
- Continuous meetings with project manager to ensure they were provided with relevant information received from client and sub-contractors
- Delegated each sub-contractor their task's, ensuring work was completed in respect to requirements
- Communicated necessary information thoroughly to sub-contractors which enabled them to complete tasks successfully
- Monitored progress of sub-contractors, assessing whether or not they are suitable for future work
Pre-Site Management
Metricon Homes
07.2021 - 07.2022
- Achieve and exceed daily, weekly, and monthly KPI's to assist in business growth and performance
- Organise, direct, control and coordinate a large portfolio of projects simultaneously to ensure the rapid progression of each project from conception to site
- Maintain high level of data entry in shared business interface
- Communicate and build relationships with clients through professional communication and proactive calls
- Assist my superior with any tasks given and actively seek to train and guide new and existing team members
- Use my expertise and knowledge in problem solving of complex requests or concerns which impede on the progress of a job
- Dealing with escalated customer issues in a way that creates for a satisfied customer, whilst not jeopardising the needs of the company
- Liaising with internal departments to ensure drafting, permits and finance approvals are on schedule
Operations Management
Civil Dynamics
05.2019 - 07.2021
- Balanced and handled expense accounts for each trip.
- Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Established relationships with customers through use of interpersonal active listening and inquiry response skills.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Created and ensured staff workflows were accurate and proactive
Education
Bachelor - Construction Management
Western Sydney University
10.2025
High School Certificate - undefined
Christian Brothers High School
10.2017
Skills
- Problem solving
- Time management
- Decision making
- Customer service
- Microsoft proficiency
- Social media content creation
- Administrative assistance
- Bilingual communication
- CRM Proficiency
- Teamwork and collaboration
Certification
- Certificate of registration
- Bachelor of Construction Management
- School Certificate, 2015
- High School Certificate, 2017
LANGUAGES
English - Native
Arabic - Fluent
Timeline
Sales Associate
Ivory Estate Agents
08.2024 - 05.2025
Owner
Monamich Bakery
01.2023 - 08.2024
Leading Hand
Arrage Group
07.2022 - 03.2023
Pre-Site Management
Metricon Homes
07.2021 - 07.2022
Operations Management
Civil Dynamics
05.2019 - 07.2021
High School Certificate - undefined
Christian Brothers High School
Bachelor - Construction Management
Western Sydney University
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