CHARES BAMFORD
WANDANA HEIGHTS,Australia
Summary
A compassionate and hard-working person with a background in the hospitality industry, seeking to transition into aged care. After a long break from working to focus on motherhood, I am eager to re-enter the workforce and apply my interpersonal skills and passion in serving to provide exceptional care and support to the elderly.
Overview
8
8
years of professional experience
Work History
FOOD PROCESSOR/PACKER/QUALITYCONTROL
CHEF FRESH
05.2017 - 05.2019
- Built and packed boxes for shipment.
- Kept work areas neat, clean, and properly sanitized.
- Maintained high safety standards with routine equipment checks and proper handling techniques.
- Prepared and preserved wide selection of food items.
- Ensured compliance with food safety regulations by consistently adhering to sanitation guidelines and maintaining a clean work environment.
Casual Caravan Cleaner
TOQUAY FORESHORE CARAVAN PARK
09.2016 - 02.2017
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Used time management and efficient cleaning methods to meet deadlines.
Casual Sales Assistant
TEMT
05.2016 - 07.2016
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Remained calm in high-stress, dynamic environment to promote service to customers and staff.
Restaurant Manager
BULGOGI BROTHERS RESTAURANT
10.2012 - 02.2014
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Server
ITALIANNI'S RESTAURANT
05.2011 - 11.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Bachelor of Science - Hospitality Management
DAVAO DOCTORS COLLEGE
Davao Philippines01.2011
Skills
- Understanding of safety standards
- Strong Work Ethic
- Reliability and punctuality
- Team Management
- Adaptable
- Decision-making capabilities
References
- JENIFER DOYO, Registered Nurse 1, Barwon Health, 0410514946, jen.pello@gmail.com
- CHARMAINE HUTCHINSON, Food Processor/Packer/Quality Control, Chef Fresh, 0417304748
Timeline
FOOD PROCESSOR/PACKER/QUALITYCONTROL
CHEF FRESH
05.2017 - 05.2019
Casual Caravan Cleaner
TOQUAY FORESHORE CARAVAN PARK
09.2016 - 02.2017
Casual Sales Assistant
TEMT
05.2016 - 07.2016
Restaurant Manager
BULGOGI BROTHERS RESTAURANT
10.2012 - 02.2014
Server
ITALIANNI'S RESTAURANT
05.2011 - 11.2012
Bachelor of Science - Hospitality Management
DAVAO DOCTORS COLLEGE
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