Charinn Mileto
Cobbitty
Summary
Experienced office administrator with a proven track record in effectively managing daily operations and ensuring seamless workflows in a hybrid office role. Skilled in utilizing strong organizational and leadership abilities to maintain high levels of efficiency and support team productivity. Demonstrates proficiency in email management, office software, scheduling, and resource allocation, which drives operational success. Additionally, brings expertise in payroll processing, timesheets, leave management, and reconciliation. Leverages knowledge of payroll systems to ensure accurate and timely payments while effectively resolving any payroll discrepancies.
Overview
14
14
years of professional experience
Work History
Office Manager
Meyers Contracting Pty Ltd
10.2021 - 03.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Managed account tasks and data entry in Xero
- Processed weekly employee payment runs in Xero with STP process, timesheets and leave processing.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between management, clients and construction staff members, facilitating open channels of communication.
- Managed client relationships, negotiating contracts/tenders while maintaining high-quality services.
- Provided comprehensive administrative support to the director
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Improved staffing during large projects by creating schedules and monitoring call-outs.
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Negotiated and managed sub-contractor quotes and contracts related to potential and existing projects
- Proved successful working within tight deadlines and a fast-paced environment.
- Provided ongoing support to clients, addressing concerns and ensuring smooth policy administration.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Front Of House
Canley Heights RSL & Sporting Club
10.2017 - 08.2021
- Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery of meals.
- Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Utilized strong multitasking abilities to manage multiple tables simultaneously without sacrificing quality of service.
- Increased repeat business by developing rapport with regular customers and remembering their individual preferences.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Managed event coordination for weddings, larger parties and charitable events
Key Account Customer Service Representative
OneSteel Coil Coaters
03.2011 - 03.2014
- Streamlined account management processes for improved efficiency and client retention.
- Leveraged CRM systems to optimize account management activities, leading to a more data-driven approach in handling client relationships.
- Delivered reporting on account activities to management at daily meeting, enabling informed decision-making regarding resource allocation and to support future sales,
- Nurtured long-term relationships with key clients through consistent communication and attentive service
- Exhibited high energy and professionalism when dealing with clients and staff.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Scanned documents and saved in database to keep records of essential client sales information.
- Completed data entry of sales orders and client information with accuracy and efficiency.
Education
High School Diploma -
Prairiewood Languages High School
Wetherill Park, NSW12.2003
Skills
- Administrative Support
- Email and travel coordination
- Quoting and Invoicing
- Strong and effective communication
- Client Support
- Effective Relationship Development
- Human Resources and Staff management
- Scheduling and calendar management
- Payroll and payment processing
Timeline
Office Manager
Meyers Contracting Pty Ltd
10.2021 - 03.2025
Front Of House
Canley Heights RSL & Sporting Club
10.2017 - 08.2021
Key Account Customer Service Representative
OneSteel Coil Coaters
03.2011 - 03.2014
High School Diploma -
Prairiewood Languages High School
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