CHARITY ALLERA
Hill Top,NSW
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Driven Loan Officer with track record in mortgage and home lending product sales. Demonstrating strong interpersonal skills and exceptional service throughout sales process. Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 4 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Loan Officer
Rural Bank of Kiamba (Sarangani), Inc.
04.2019 - Current
- The Loan Officer (LO) is both a marketing and credit officer of the Bank responsible for generating, cultivating and maintaining profitable banking relationships with customers within his/her assigned office
- Responsible for seeing to it that approval credits are supported with proper and adequate documentation
- The LO is also expected to reevaluate the existence and value of collaterals held to secure the credit risk and in case of any adverse development, to undertake appropriate steps to protect the interest of the bank
- He/she is responsible for acquiring a better understanding and familiarity with all the Client's business and financial affairs on a first-hand or personalized basis without losing objectivity in promoting and protecting the best interest of the bank.
Key Account Specialist
Nebraska Distributors (The Official Distributor of Del Monte Phils., Inc. in Mindanao)
04.2016 - 03.2019
- Handling NCCC Chain (LTS
- Retail Incorporated) as Key Account Specialist/Manager
- Secures purchase orders from NCCC Supermarkets Chain through a well-planned coverage and systematic selling procedure
- In-charge of marketing transactions such as deployment of marketing programs and promotions cascaded by CMAG (Customers Marketing and Activation Group)
- Ensures that all P.Os are on time and properly delivered.
Customers Activation Officer (CAO)
Nebraska Distributors (The official Distributor of Del Monte Phils., Inc. in Mindanao)
06.2013 - 04.2016
- Ensures flawless execution of Del Monte Customer Marketing Group programs
- Monitors and submits status reports for ongoing Del Monte Customer Marketing Group programs regularly
- In-charge of deployment of merchandising materials (both for promos and regular merchandising)
- Ensures speedy/timely placement of new products on shelves, proper management of in-store product displays and merchandising
- Monitors reports submission of merchandising agency
- Ensures that merchandising guidelines and pictures of success have been complied with
- Evaluates merchandising agency's performance on a regular basis
- Act as the overall in-charge for promotions and merchandising
- In-charge to coordinate with the Merchandising Agency and the Distributor Sales Personnel and verify accuracy of data before submission to Del Monte Phil., Inc.
Collector
Nebraska Distributors (The official Distributor of Del Monte Phils., Inc. in Mindanao)
02.2013 - 06.2013
- Responsible for the collection of payments from assigned Accounts handled by the Key/Secondary Accounts Specialist as well as the Ex-truck
- Communicates and follow up effectively with Sales Department regarding customer accounts on a timely basis
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
- Verifies short-over payments made by Ex-truck covered accounts.
Warehouse Checker
Nebraska Distributors (The official Distributor of Del Monte Phils., Inc. in Mindanao)
02.2012 - 02.2013
Office Staff
Buenas Casa Marketing
09.2011 - 01.2012
- Streamlined office procedures by implementing efficient filing systems and organizing digital records.
- Reduced errors in data entry for improved accuracy with thorough attention to detail and double-checking work.
- Enhanced interdepartmental communication by organizing regular team meetings and fostering open dialogue among colleagues.
- Increased overall office efficiency with proficient use of computer software, including Microsoft Office Suite and CRM systems.
Cashier
Robinson's Place GenSan
03.2011 - 07.2011
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor Of Science In Information Technology - IT
Ramon Magsaysay Memorial Colleges
General Santos City, Philippines03.2011
Skills
- Customer Service-Focused
- Terms Negotiation
- Bottom Line LoanMaster Loan Servicing
- Loan Portfolio Growth
- Risk Management Assessments
- Loan Application Management
- Client Interviews
- Banking
- Team Player
Personal Information
- Age: 34
- Height: 141.74 cm
- Weight: 120 lbs.
- Date of Birth: 03/18/89
- Gender: Female
- Nationality: Filipino
- Marital Status: Married
- Religion: Christianity - Roman Catholic
References
- Mr. Benralph Yu, Customer Development Manager, Del Monte Phils., Inc., Ben Yu
- Mr. Jeff Michael Uy, Operations Manager, Nebraska Distributors, Jeff Michael Uy
- Ms. Teresa Socorro Falgui, CEO/President, Rural Bank of Kiamba (Sarangani), Inc.
Certification
- Sustainability Financing and Environment & Social Risk Management Implementation, Rural Bank Of Kiamba Inc. - Oct. 15 & 22 2022
- Competitive Risk-Based Pricing and Loan Restructuring, Rural Bankers Association of the Philippines - June 22-23 2022
- Managerial Skills for Bank Officers, Rural Bankers Research and Development Foundation,Inc. - June 10-11 2021
- CIC CERTIFICATE OF PARTICIPATION Control No. CAl1994, Training - Nov 19 2021
- Remedial Accounts Management, Rural Bankers Association of the Philippines - Sept 8-9 2020
Timeline
Loan Officer
Rural Bank of Kiamba (Sarangani), Inc.
04.2019 - Current
Key Account Specialist
Nebraska Distributors (The Official Distributor of Del Monte Phils., Inc. in Mindanao)
04.2016 - 03.2019
Customers Activation Officer (CAO)
Nebraska Distributors (The official Distributor of Del Monte Phils., Inc. in Mindanao)
06.2013 - 04.2016
Collector
Nebraska Distributors (The official Distributor of Del Monte Phils., Inc. in Mindanao)
02.2013 - 06.2013
Warehouse Checker
Nebraska Distributors (The official Distributor of Del Monte Phils., Inc. in Mindanao)
02.2012 - 02.2013
Office Staff
Buenas Casa Marketing
09.2011 - 01.2012
Cashier
Robinson's Place GenSan
03.2011 - 07.2011
Bachelor Of Science In Information Technology - IT
Ramon Magsaysay Memorial Colleges
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