Charlee Anderson
Gold Coast,QLD
Summary
I am a strong, focused & confident 19-year-old with a good amount of experience, specializing in customer service, attention to detail, and a passion for learning new skills. I have demonstrated success in fostering positive relations and effectively performing duties as an employee. Proficient in team collaboration and problem-solving, ensuring compliance with safety regulations while enhancing customer experiences. In addition to my role at Movie World, I have gained valuable experience as a hairdressing apprentice, where I developed strong communication skills and an eye for detail while assisting clients with their styling needs. My experience as a cashier honed my abilities in transaction handling and customer interaction, allowing me to manage financial exchanges efficiently while ensuring positive Patron experiences. Furthermore, my time as a fast food employee strengthened my multitasking capabilities and taught me the importance of quick service and maintaining a clean, welcoming environment. I am committed to operational excellence and maintaining high standards of service delivery in all my future endeavors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Amusement Park Employee
Movie World
Helensvale , QLD
10.2023 - 01.2025
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
- Closed down rides with faulty equipment and notified supervisor.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Managed park booths by conducting games, awarding prizes and collecting tickets.
- Provided physical assistance to visitors getting onto and off of rides.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Monitored patrons and equipment during rides to prevent accidents.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
1st & 2nd Year Hairdressing Apprentice
Thrones Barers & Styles
Parkwood, QLD
02.2023 - 10.2023
- Helped maintain inventory levels of products required for daily operations.
- Developed new styles and techniques.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Kept records of services provided including information about products used.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Maintained cleanliness and hygiene in the salon at all times.
- Responded to customer inquiries by phone, email, and in person.
- Greeted and welcomed clients in a professional manner.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Provided friendly customer service throughout the entire appointment process.
- Managed cash register transactions accurately.
- Cleaned tools such as scissors, combs and brushes after each client's visit.
- Prepared dyes, tints or bleaches needed for colouring procedures according to instructions from a qualified hairdresser.
- Explained how to use various hair care products correctly.
Hairdressing Apprentice
Attika Artistry
Helensvale
11.2021 - 02.2022
- Operated cash registers to receive payments from patrons.
- Used strong communication skills to effectively speak to and liaise with potential clients and develop business relationships.
- Provided basic treatments such as scalp massages and conditioning treatments.
- Provided excellent customer service by addressing any questions or concerns promptly and professionally.
- Followed established protocols for sanitation of tools between each use.
- Worked front desk, sold haircare products, and processed payments whenever professionals was unavailable.
- Carried out simple hair treatments under supervision of qualified stylists to gain experience while establishing rapport with clientele.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Instructed clients on how to properly care for their hair at home between visits.
- Sanitized workstations and salon equipment to reduce risk of infection.
Supermarket Cashier
Drakes supermarket
Ashmore, QLD
08.2021 - 08.2021
- Verified age requirements for purchase of restricted items such as alcohol or cigarettes.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Participated in staff meetings to discuss sales targets, new products, and customer service strategies.
- Followed safety procedures for handling and disposing of hazardous materials.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Utilized knowledge of store layout to efficiently restock products and assist customers.
- Coordinated with vendors and suppliers to ensure timely delivery of inventory.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Built and maintained productive relationships with employees.
- Counted and balanced cashier drawers.
- Performed opening and closing duties such as counting money in registers and locking up after closing time.
- Processed customer orders and payments with POS system or cash register.
Fast Food Cashier
Mcdonalds
Helensvale , QLD
07.2019 - 08.2020
- Completed day-to-day duties accurately and efficiently.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Complied with all local health codes and regulations concerning food preparation and handling.
- Scrubbed and polished counters to remove debris and food.
- Greeted customers and took their orders in a friendly and efficient manner.
- Served orders to customers at windows, counters and tables.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Processed payments on cash register and counted back bills and change to patrons.
- Adhered to company policies regarding attendance and punctuality.
Education
High School Diploma -
Aquinas College
Southport, QLD08-2023
Skills
- Ride safety
- Customer service
- Team collaboration
- Problem solving
- Guest relations
- Emergency procedures
- Conflict resolution
- Patron monitoring
- Game operation
- Computer literacy
- Attention to detail
- Stress management
- Policy compliance
- Decision-making
Accomplishments
- Elected House Captain for 2023, appointed as a student leader responsible for mentoring peers, organizing school events, and fostering team spirit and inclusivity
Affiliations
- Certificate III in Active Volunteering – Developed leadership, teamwork, and community engagement skills through hands-on volunteer experience
- Athletics Development Program (2019-2021): Trained and competed at an advanced level, refining physical endurance, discipline, and goal-setting skills in a high-performance environment
- Bronze, Silver, and Gold Duke of Edinburgh Awards (2022-2023): Demonstrated perseverance, leadership, and personal growth through adventure, service, and skill development
Certification
- Currently, I hold a red P plate license with a clean driving record
Timeline
Amusement Park Employee
Movie World
10.2023 - 01.2025
1st & 2nd Year Hairdressing Apprentice
Thrones Barers & Styles
02.2023 - 10.2023
Hairdressing Apprentice
Attika Artistry
11.2021 - 02.2022
Supermarket Cashier
Drakes supermarket
08.2021 - 08.2021
Fast Food Cashier
Mcdonalds
07.2019 - 08.2020
High School Diploma -
Aquinas College
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