CHARLEE ANDERSON
Bowen,Australia
Summary
Outgoing and friendly person with excellent interpersonal communication strengths. With 6 years of working experience I have become a hardworking versatile professional who takes pride in work ethic and my organisational ational skills. My motivation separates me from others and helps me to be the best I can be in all aspects of life. I am dedicated to furthering my career and learning.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Barista
Earthbar Cafe
08.2025 - Current
- Trained and mentored junior baristas, enhancing team performance and product knowledge.
- Led daily operations, ensuring high-quality beverage preparation and exceptional customer service.
Youth Worker & Support Worker
Selectability
09.2024 - 09.2025
- Key understanding of child policy frameworks as well as policy and procedures aligning with disability support work.
- Identified potential risk factors associated with adolescents’ physical or psychological wellbeing by assessing environmental conditions at home or school.
- Key understanding of reporting procedures that in line with my duty of care for young people and disability support participants
- Designed creative outlets in order to foster positive self-expression.
- Organizing structured meal plans and school plans based on the needs of the young people.
- Worked in a residential home care setting for young people at risk
- Participated in supervised visits for child safety and in alliance with QPS.
- Promoted pro-social values through role modelling behaviours consistent with those values.
- Demonstrated effective communication skills when interacting with young people, families, colleagues, and other professionals in the field.
- Medication handling experience and in work training involving section 8 medications.
- Gained experience with high risk youth.
Personal Banking Consultant
Queensland Country Bank
01.2024 - 09.2024
- Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries.
- Balanced cash drawer and maintained full accountability for assigned cash on hand.
- Verified member identification documents for new accounts.
- Cross-sold bank products and services to members.
- Maintained leave calendars through the use of outlook and onenote.
- Identified and handled fraudulent transactions.
- Interacted with members via phone and in person.
- Resolved member complaints in a timely manner while maintaining the highest level of professionalism.
Administrator
Excellence in Automotive
05.2018 - 01.2024
- Worked on and off throughout schooling and out of schooling for experience
- Answered phone calls and emails from clients to address questions, complaints, and needs.
- Utilized computer software to complete various administrative tasks.
- Managed the reception area, greeting visitors in a professional manner.
- Processed invoices, purchase orders and other documents accurately and efficiently.
- Detailing customer cars after servicing
- Efficiently organizing incoming and outgoing parts
- Part managment
Cashier
Target
08.2019 - 10.2020
- Performed cash, and card transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Organized stock
Crew Trainer
Mcdonalds
07.2018 - 11.2019
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Effectively handled shifts while also starting another job at target
Education
Bachelor - Primary Education
James Cook University
Year 12 Equivalent - undefined
James Cook University
12.2024
Skills
- Team management
- Clear communication
- Multitasking and organization
- Friendly and outgoing
- Active listener
- Verbal and written communication
- Workflow management
Certification
- Working with Children’s Check (Blue card)
- NDIS Worker Screening Card (Yellow Card)
- CA P2 Drivers License
- Tier 2 Banking Accreditation
- First Aid Certificate
- CPR Certificate
- Cert 4 in Mental health
- Currently Studying Diploma of Primary Education (JCU)
- Year 12 Equivalent (JCU)
Timeline
Lead Barista
Earthbar Cafe
08.2025 - Current
Youth Worker & Support Worker
Selectability
09.2024 - 09.2025
Personal Banking Consultant
Queensland Country Bank
01.2024 - 09.2024
Cashier
Target
08.2019 - 10.2020
Crew Trainer
Mcdonalds
07.2018 - 11.2019
Administrator
Excellence in Automotive
05.2018 - 01.2024
Year 12 Equivalent - undefined
James Cook University
Bachelor - Primary Education
James Cook University