Summary
Overview
Work History
Skills
References
Timeline
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Charlee Relf-Bansagi

Mooroolbark,VIC

Summary

I am a highly motivated and enthusiastic individual excited to obtain employment in an environment where I can use my exceptional customer service skills to add value to your organization through hard work and determination. I enjoy working as part of a team and can also work autonomously as required. I am also open to any training to fulfil the requirements of this role.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Concrete sales
Bayswater , Vic
02.2025 - Current
  • Specialized in steel-related products and services, offering expert guidance and solutions to clients in a fast-paced office environment
  • Built strong, ongoing relationships with clients, becoming their primary point of contact for all orders and inquiries
  • high volume of client communications via phone and email, ensuring professional and timely responses

Administrative Assistant

Australian reinforcement company
Lynbrook , Vic
03.2024 - 02.2025
  • Managed high volumes of incoming calls and emails, ensuring prompt and professional communication with clients and suppliers
  • Processed customer payments efficiently, maintaining accurate financial records
  • Coordinated ordering and inventory of stock, ensuring timely availability of materials
  • Built and maintained a personal client base, providing consistent, tailored service and fostering long-term business relationships
  • Acted as the primary point of contact for daily client needs, ensuring satisfaction and repeat business

Receptionist

Commercial Kitchens Victoria
05.2023 - 08.2023
  • Providing customer service
  • Answering and directing phone calls
  • Scheduling appointments
  • Responding to emails
  • Quoting jobs
  • Order parts for technician team
  • Allocating jobs
  • Liaising with suppliers

Retail assistant

YD Chirnside Park
10.2022 - 05.2023
  • Providing customer service and upselling
  • Setting up displays and refilling stock
  • Completing end of shift till balancing
  • Completing end of shift data entry
  • Processing payments and refunds
  • Managing complaints.

Trainee Dental Assistant

Mooroolbark Dental Surgery
01.2022 - 03.2022
  • Providing customer service
  • Taking direction from the dentist
  • Cleaning equipment
  • Mapping teeth and using suction equipment
  • Cleaning workplace and correctly using PPE

Admin Support

Junction Place Medical Centre
01.2020 - 07.2020
  • Company Overview: (work experience)
  • Communicating with medical staff and patients
  • Scanning paperwork
  • Ad hoc tasks as required
  • (work experience)

Skills

  • Excellent communication skills
  • Scheduling appointments
  • Financial record keeping
  • Punctual and reliable
  • Proactive and use initiative
  • Enthusiastic and motivated
  • Ability to learn quickly
  • Flexible and adaptable
  • Compassionate and approachable
  • Able to work independently without supervision

References

References available upon request.

Timeline

Administrative Assistant

Concrete sales
02.2025 - Current

Administrative Assistant

Australian reinforcement company
03.2024 - 02.2025

Receptionist

Commercial Kitchens Victoria
05.2023 - 08.2023

Retail assistant

YD Chirnside Park
10.2022 - 05.2023

Trainee Dental Assistant

Mooroolbark Dental Surgery
01.2022 - 03.2022

Admin Support

Junction Place Medical Centre
01.2020 - 07.2020

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