Charleen Gilson
Port Macquarie,NSW
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Childcare Educator
St Agnes Early Education Centre
Port Macquarie, NSW
07.2014 - 02.2025
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Participated in workshops, trainings and conferences to improve educational skills.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
- Trained, managed and motivated employees to promote professional skill development.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Communicated with parents and fostered strong professional relationships.
Retail Sales Associate
IGA
Port Macquarie, NSW
04.2012 - 06.2014
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Education
Certificate 111 - Early Childhood Care And Education
TAFE NSW
NSW12-2011
Year 10 -
TAFE NSW
NSW12-2002
Certificate 111 - Business Administration
TAFE NSW
NSWSkills
- Improving product quality
- Team collaboration
- Sales management
- Observation and assessment
- Recordkeeping requirements
- Curriculum planning
- Compliance and standards
- Patience and empathy
Certification
- CPR and First Aid Training
- Working with Children's Check
- Food Handling Certificate
- Manuel Handling
References
References available upon request.
Timeline
Childcare Educator
St Agnes Early Education Centre
07.2014 - 02.2025
Retail Sales Associate
IGA
04.2012 - 06.2014
Certificate 111 - Early Childhood Care And Education
TAFE NSW
Year 10 -
TAFE NSW
Certificate 111 - Business Administration
TAFE NSW
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