Charlene Cairns
Laidley Heights
Summary
Professional domestic worker with strong expertise in maintaining clean, organized, and welcoming environments. Skilled in various cleaning techniques, time management, and task prioritization. Reliable team player who adapts to changing needs and ensures tasks are completed efficiently. Known for excellent communication skills and positive attitude, consistently achieving high standards and results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Personal Carer - Domestic Assistant
Unitingcare/Bluecare
Lockyer Valley, QLD
2022.05 - Current
- Assist clients with domestic chores
- Transportation of clients
- Assisted and unassisted shopping
- In home respite
- Respite assistance
- Social support
Sales Assistant
Cignall Gatton
2019.09 - 2022.03
- Customer Service
- Cash Handling and Eftpos
- Ordering of Merchandise and Tobacco
- Staff Rostering
- Compliation and emailing of Reports
- Monthly Stocktake of Merchandise and Tobacco
Sales Professional
Michael Hill Jeweler
2013.01 - 2013.06
- Customer Service
- Cash Handling and EFTPOS
- Sourcing of Jewelry for Customers
- Cleaning of Stock and Displays
- Stocktake
- Working to weekly sales targets
Assistant Manager
Woolworths Petrol Eli Waters
2012.03 - 2012.09
- Back Office Procedures
- Daily Cash Balance and Compliance
- Staff Rostering and training
- Merchandise Purchasing
- Stocktake
- Customer Service
- Open and Close of Business
- Working to weekly, monthly and yearly sales targets
Administration
Landmark Meandarra
2010.09 - 2011.09
- Accounts Payable
- Account Receivable
- Daily banking
- Livestock sale processing
- End of Month Reconciliations
- Inventory sales, purchasing and stocktake
- Cash Handling and EFTPOS
- Telephone enquiries
- Customer liaising
- Insurance enquiries, notifications
- WH&S officer
Customer Service Attendant
Freedom Fuels Toowoomba
2009.09 - 2010.04
- Customer service
- Ordering of all stock
- Cash handling and EFTPOS
- Daily banking and change ordering
- Opening and closing of site
- Dip readings
- Rostering of staff
- Liaising with various company representatives
- Implementation of planograms
Pest Control Technician (Self Employed)
Amalgamated Pest Control
2007.01 - 2009.12
- Customer consultation and liaising
- Report writing and keeping up to date records
- Inspection and treatment of residential and commercial properties
- Safe and effective chemical application
- Cash handling
Manager
Helidon Dip and Spray Station
2004.01 - 2007.12
- Conversing with customers, local enforcement officers and government officials
- Inspection of all large animals, including physical handling
- Chemical application
- Feeding and maintaining the well being of all animals
- Maintaining written and computer records
- Compliance with all relative local and state laws
- Cash handling, EFTPOS and daily banking
Education
Year 12 -
Wynnum State High School
Brisbane, QLD11.1994
Skills
- Smart Devices
- Compliance
- Customer relations
- Liaising with organisations, workers and family members
- Teamwork
- Safety with tools and equipment
- Transportation assistance
- CPR certified
- Housekeeping
- Care plan adherence
- COVID-19 safety policies
- First aid and safety
- Client transportation
- Strong ethics
- Problem-solving
- Records management
- Care plan management
- Incident reporting
- Progress documentation
- Patient companionship
- Complex Problem-solving
- Compassionate communication
- PPE usage
- Client documentation
- Dependable and responsible
- Compassion and empathy
- Active listening
- Adaptability and flexibility
- Team collaboration
- Verbal and written communication
- Safety awareness
- Social interaction
- Conflict resolution
- Patient advocacy
- Mobility assistance
- Cultural sensitivity
- Empathetic listening
- Daily living activities assistance
Personal Information
Date of Birth: 08/20/77
Certification
NDIS Worker Screening
Working With Children (volunteer)
Covid 19 Vaccinations
Influenza Vaccination
Timeline
Personal Carer - Domestic Assistant
Unitingcare/Bluecare
2022.05 - Current
Sales Assistant
Cignall Gatton
2019.09 - 2022.03
Sales Professional
Michael Hill Jeweler
2013.01 - 2013.06
Assistant Manager
Woolworths Petrol Eli Waters
2012.03 - 2012.09
Administration
Landmark Meandarra
2010.09 - 2011.09
Customer Service Attendant
Freedom Fuels Toowoomba
2009.09 - 2010.04
Pest Control Technician (Self Employed)
Amalgamated Pest Control
2007.01 - 2009.12
Manager
Helidon Dip and Spray Station
2004.01 - 2007.12
Year 12 -
Wynnum State High School