Charlene Jansen Van Rensburg

Overview:

As a leading shared e-scooter company in Australia, Neuron partners with cities to connect people and places in a safe, convenient, and fun way. With a focus on safety and technology,

Key Responsibilities:

Neuron Mobility (Core business)

• Team Management: Successfully oversaw daily operations of a large micro-mobility fleet consisting of 600 e-Scooters in Townsville, reporting directly to Regional Manager.
• Team Management: Managed a team of 20+ staff, including direct reports such as Warehouse Manager and Operations Supervisor, and ensured efficient fleet maintenance, charging, and deployment management.
• Operational Efficiency: Developed and implemented operational plans, policies, and procedures in close collaboration with Regional Manager and monitored and analysed fleet metrics to optimise operations.
• Training & Compliance: Provided high-quality training and management to Operations Supervisors and Technicians, ensuring compliance with safety regulations and company policies.
• Stakeholder Relations: Fostered positive relationships with stakeholders and local councils and constantly looked for ways to innovate and improve operations through integration of new technologies and practices.
• Inventory Management: Managed inventory of essential equipment, parts, and tools and maintained a strong focus on excellent customer service to ensure prompt resolution of queries and complaints.

Scoot Central (Start-up retail business)

• Start-up Launch: Led launch of a new startup business model, Scoot Central, in Gold Coast, reporting directly to Head of Global Expansion Strategy.
• Business Expansion: Successfully scaled and grew business to three additional locations while handling all aspects of shop rental space acquisition, setup, and logistics of scooters and parts.
• Staff Training & Collaboration: Onboarded and trained new staff and collaborated closely with Regional Manager to develop and implement operational plans, policies, and procedures.

Overview:

As a member of the team at Lucerne Transport, I contributed to providing top-class tanker logistics solutions. We operated an extensive fleet of trucks and configured tankers to efficiently transport bulk liquid materials

Key Responsibilities:

• Operational Optimization: Optimising operations to drive efficiencies, improve customer service, and reduce costs
• Fleet Visibility: Implementing fleet and driver tracking systems to enhance operational visibility and control
• Maintenance Planning: Planning and scheduling maintenance for trucks and tankers of over 600 to minimise downtime and maximise performance
• Fleet Management: Liaising with fleet controllers and technical staff to ensure optimal fleet management
• Managed technical projects with 40+ Truck/tanker Combinations. 45+ Drivers.
• Compliance Planning: Developing and implementing fleet and tanker maintenance plans to ensure compliance with safety and regulatory requirements
• Customer Satisfaction: Enhancing customer satisfaction and mitigating risk through proactive management and effective communication
• Workplace Discipline: Monitoring workplace discipline to ensure a safe and productive work environment
• Document Management: Maintaining accurate records and overseeing document management processes to ensure compliance and transparency
• Route Optimization: Approving route plans and diesel filling points to optimise fuel efficiency and minimise environmental impact
• Task Allocation: Organising workloads and allocating tasks to ensure efficient and effective operations
• Policy Development: Developing policies and procedures to maximise performance and achieve business objectives
• Safety Compliance: Ensuring compliance with all relevant health and safety guidelines and regulations.
• Coordinated material procurement and required services for projects within budget requirements.
• Met project deadlines without sacrificing build quality or workplace safety.

Overview:

FFS is a hydrocarbon solutions company that provides specialist, innovative, and sustainable solutions to its customers. The company supplies fit-for-purpose petroleum products and has several divisions, including Industrial Energy, Base Oil, Coal Derived Products

Key Responsibilities:

• Team Management: Managed and supervised daily operations of a team of 6 employees and up to 12 sub-contractors, ensuring productivity and efficiency in the execution of tasks
• Logistics Coordination: Orchestrated timely and well-coordinated incoming and outgoing product deliveries/receipts in a limited space, strategically planning for the production of blends for Power Station consumption
• Customer Relations: Collaborated with multiple customers concurrently, fostering solid relationships and addressing any concerns or inquiries
• Disciplinary Action: Conducted disciplinary and grievance investigations with prompt and appropriate action to address any shortcomings
• Client Visits: Fostered business relationships and identified areas for improvement through regular visits to key clients
• Loss Prevention: Conducted crime and loss investigations into missing stock, load and fuel, ensuring security and compliance
• Office Operations: Ensured smooth operation of administration, documentation and office procedures
• Subcontractor Management: Actively managed subcontractors to ensure compliance with contractual agreements
• Driving Compliance: Maintained compliance with driving time directives and monitored driver performance
• Legal Compliance: Supervised completion of all checks and documentation required by law, including SHEQ, licences and training.

Key Responsibilities:

• Stock Control Management: Managed stock control of +/-16,000 Metric tons of various products and densities
• Technical Product Handling: Utilised technical knowledge of Fuel Oil Products and Production Plant to ensure accurate product handling under different conditions
• Production Reconciliation: Conducted daily reconciliation of all production blends and loaded/offloaded products
• Profit Margin Improvement: Reduced stock loss by -R3,000,000 to improve profit margins
• Product Theft Prevention: Monitored diesel theft and ensured no product theft since employment
• Profitable Blending: Conducted product blending to ensure the most profitable outcome
• Inventory Monitoring: Maintained and monitored inventory levels of raw materials and finished goods
• Record Keeping: Ensured accuracy and completeness of inventory records through regular cycle counts and reconciliations
• Production Coordination: Coordinated with production teams to ensure timely delivery of materials and products
• Inventory Reporting: Generated reports on inventory levels and stock movements to inform decision-making
• Supplier Communication: Communicated with suppliers and vendors to ensure timely and accurate deliveries
• Discrepancy Resolution: Identified and resolved inventory discrepancies and stock issues
• Storage Management: Managed storage and organisation of materials and products
• Inventory Policy Implementation: Implemented and maintained inventory management policies and procedures
• Department Collaboration: Collaborated with other departments to ensure stock availability and accuracy
• Team Supervision: Trained and supervised team members responsible for stock control.

Overview:

Sasol produces a wide range of fuel components, chemical components, and co-products using proprietary technologies and processes. They supply various industries globally, including automotive, pharmaceuticals, manufacturing, mining, and more.

Key Responsibilities:

• Logistics Strategies: Develop and implement for optimal efficiency and cost-effectiveness
• Team Management: Managed logistics professionals and team of 4 employees and 9 sub-contractor transporters
• Transportation and Warehousing: Oversee for timely product delivery
• Stakeholder Relationship: Build and maintain with customers, suppliers, and service providers
• Regulatory Compliance: Ensure compliance with relevant regulations and standards, SHEQ compliance, and audit compliance
• Continuous Improvement: Continuously review and improve logistics processes and systems
• Performance Analysis: Monitor and analyse logistics performance metrics and provide regular reports
• Budget Management: Manage logistics budget to meet financial targets
• Cross-functional Collaboration: Provide guidance and support to other departments on logistics matters
• Contract Management: Manage subcontractor contracts based on performance and ensure tender process compliance
• Decision Making: Make crucial decisions to achieve logistics goals
• Cost Control: Manage logistics costs to optimise profitability.

Key Responsibilities:

• Order Management: Manage customer orders and document flow in SAP system
• Delivery Planning: Plan and coordinate product delivery from multiple refinery points
• Delivery Coordination: Liaise with transport controllers for delivery coordination
• Transport Optimization: Optimise deployment of transport contractors and handle consignment stock
• Complaint Resolution: Investigate and resolve delivery complaints
• Cost Management: Monitor logistics costs and implement cost management strategies
• Logistics Coordination: Coordinate transportation, warehousing, and inventory management
• Communication Management: Communicate with suppliers, customers, and service providers for timely delivery
• Performance Monitoring: Monitor logistics performance metrics and provide reports to management

Overview:

Sasol Mining operates six coal mines that supply approximately 40 million tons per annum of thermal coal feedstock to Sasol’s operations in Secunda and Sasolburg, South Africa and to the export market

Key Responsibilities:

• Life of Mine Simulation: Conducted LOM simulation using XERAS Enterprise software
• Budget Planning: Planned and calculated budget, capital, and operational expenses with multiple scenarios
• Maintenance Scheduling: Scheduled maintenance for all heavy mobile mining equipment, including CMs, LDVs, ROOF BOLTERS, LHDs, etc
• Budget Communication: Conducted budget communication sessions and meetings
• Data Analysis: Provided engineers and management with data to enhance production performance
• Cost Optimization: Maximised production while minimising expenses by conducting weekly analysis of budget versus actual spending cost
• Reporting: Generated reports for management
• Software Administration: Administered and developed XERAS models for best outcome LOM outcomes.